Immigration Case Manager (RCIC)

NNC Immigration Services Inc.; Brampton; On-site; CAD 60,000 - 90,000; Full time

Job summary

NNC Immigration is seeking a licensed RCIC to join our Brampton team as a hands-on case processor, handling caseload from intake to submission. This role requires drafting, filing, and direct client interactions in a busy office environment.

Applicant must hold an active RCIC license in good standing with CICC and have at least 1 year of licensed immigration practice experience. Comfort with CRM systems is preferred.

Qualifications

• Active RCIC license with CICC required.
• At least 1 year of licensed immigration practice experience.
• Strong knowledge of Canadian immigration law and procedures.
• Ability to own a full caseload from intake to submission.
• Excellent drafting and attention to detail.
• Good communication and client management skills.
• Experience with CRM and immigration case management systems.

Responsibilities

• Meet clients in person for detailed immigration consultations.
• Build immigration strategy based on client background and goals.
• Prepare and process files from intake through submission.
• Draft submission letters and supporting documentation.
• Assemble evidence packages before filing.
• Handle applications including Express Entry, PNP, LMIA, Work Permits and Spousal Sponsorships.
• Stay current on IRCC policy changes and compliance requirements.
• Communicate file status and document requests to clients.
• Keep client files and CRM records up to date.
• Uphold ethical and professional standards under CICC guidelines.

Skills

Drafting letters

Client communication

Attention to detail

Independent case management

Education

RCIC license in good standing with CICC

Tools

CRM systems

Job description

Please do not apply if you do not currently hold an active RCIC license in good standing with CICC. Applications without an active license will not be considered.

NNC Immigration is looking for a licensed RCIC to join our Brampton team as a hands-on case processor. This is not a management role — you'll be running your own caseload from intake through submission, doing the strategy, the drafting, and the filing yourself.

WHAT YOU'LL BE DOING

• Meeting clients in person and conducting detailed immigration consultations
• Building the immigration strategy for each client based on their background and goals
• Personally preparing and processing files from intake through submission
• Drafting submission letters, applicant explanations, and supporting documentation
• Compiling and reviewing evidence packages before filing
• Handling a range of applications including: Express Entry, PNP Programs, LMIA Applications, Work Permits, Spousal Sponsorships, Restoration and Refusal Matters
• Staying current on IRCC policy changes, processing trends, and compliance requirements
• Communicating directly with clients on file status, document requests, and next stepsKeeping client files and CRM records accurate and up to date
• Upholding ethical and professional standards under CICC guidelines

WHAT WE'RE LOOKING FOR

• Active RCIC License in Good Standing with CICC — required. Please do not apply without one.
• Minimum 1 year of licensed immigration practice experience
• Strong, current working knowledge of Canadian immigration law and procedures
• Comfortable owning a full caseload independently, start to finish
• Strong drafting skills for submission letters and applicant explanations
• Detail-oriented — comfortable being the last check before a file goes out
• Strong communication and client management skills
• Experience using CRM and immigration case management systems
• IRB experience is considered a strong asset

LOCATION

Brampton, ON

This is a full-time in-office role. Applicants must be able to reliably commute daily.

Note: only candidates with an active, verifiable RCIC license will be reviewed.

NNC Immigration — Where trust and precision come together to achieve the best outcomes in Canadian immigration.