iCON Program Manager

ubc; Vancouver; On-site; CAD 90,000 - 135,000; Full time

Job summary

UBC’s Department of Emergency Medicine seeks an iCON Program Manager within Digital Emergency Medicine to oversee the iCON portfolio of projects, coordinate research efforts, and engage with community partners.

The role involves supervision of junior staff (6–12) and leadership within a senior team to manage program scope and deliverables across diverse stakeholders in a health‑care setting.

Responsibilities

• Provides strategic, operational, and functional oversight of the iCON portfolio of projects including participating in project and research design, developing work plans, setting priorities, timelines and goals for successful completion of the Program and funder deliverables.
• Leads, coordinates, and manages multiple community engagement and research projects with conflicting timelines, priorities and deadlines.
• Establishes knowledge base in public engagement across iCON suite of projects and suggests efficiencies, synergies, improvements and innovations within and between projects and facilitates strategic collaborations between the iCON portfolio and other DigEM initiatives.
• Serves as the designated point-of-contact for service contractors, funders, community partners, key stakeholders and collaborators.
• Procures and negotiates service contracts and invoices.
• Provides authoritative information to project leads and junior staff on all

Job description

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Research and Facilitation, Level C

Job Title

iCON Program Manager

Department

Research Support Digital Emergency Medicine | Department of Emergency Medicine | Faculty of Medicine

Compensation Range

$8,087.08 - $12,117.08 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

September 19, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

June 30, 2027 This term position ends on June 30, 2027, with the possibility of renewal.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Organizational Status

The vision of the UBC Department of Emergency Medicine is to be a provincially integrated Department committed to clinical, academic, and health care delivery leadership, founded in the creation and exchange of knowledge to improve emergency care. Our faculty members across the province have an impressive record of research and discovery related to prevention of emergencies, improving clinical care, and system improvements. Our Royal College residency training program, distributed across four program sites, is the largest in the country providing high-quality emergency training. The Department of Emergency Medicine has also played a leadership role in the development and implementation of the BC Emergency Medicine Network which integrates and translates knowledge and experiences to support emergency practitioners across the province.

Within the Department of Emergency Medicine in UBC Faculty of Medicine, Digital Emergency Medicine's academic mission is to transform emergency medicine through technology enabled, health professional & patient oriented strategies for excellence in acute & community care. iCON is a flagship program Digital Emergency Medicine (DigEM) that works to advance this mission and improve health equity in partnership with multicultural and Indigenous communities and healthcare partners. iCON is a multi-portfolio, community engagement program that delivers health outreach and patient education programming to support multicultural patients and families in the prevention and management of chronic diseases. Within the iCON portfolio are several research, health improvement, and patient engagement projects focused on advancing culturally safe care for multicultural and Indigenous communities, and improving digital health literacy and patient access to virtual care.

This position reports to the Associate Lead, Research. The incumbent will supervise the work of junior staff and/or students. Depending on the scope of the iCON Program activities, the incumbent may have from 6 -12 junior staff including students working under them. This position is also a member of the senior leadership team that provides strategic management of DigEM and operational management and/or administration of DigEM projects and initiatives, and participates in overall office visioning and leadership activities. The incumbent will be required to establish working relationships with UBC, community stakeholders and organizations, funding bodies, clinicians, researchers, health authority collaborators, the BC Ministry of Health, as well as with principal and co-investigators (internal and external to UBC) and liaise with other staff within the Department.

Work Performed

• Provides strategic, operational, and functional oversight of the iCON portfolio of projects including participating in project and research design, developing work plans, setting priorities, timelines and goals for successful completion of the Program and funder deliverables.
• Leads, coordinates, and manages multiple community engagement and research projects with conflicting timelines, priorities and deadlines.
• Establishes knowledge base in public engagement across iCON suite of projects and suggests efficiencies, synergies, improvements and innovations within and between projects and facilitates strategic collaborations between the iCON portfolio and other DigEM initiatives.
• Serves as the designated point-of-contact for service contractors, funders, community partners, key stakeholders and collaborators.
• Procures and negotiates service contracts and invoices.
• Provides authoritative information to project leads and junior staff on all