IAM Analyst II

Best Buy; Vancouver; Hybrid; CAD 59,000 - 66,000; Full time

Benefits offered by this job

Employee discounts on tech

Flexible health benefits

TFSA and RRSP programs

Company pension plan

Training programs

Job summary

Best Buy Canada is seeking an experienced IAM analyst II for a 6-month contract in the Vancouver, BC area. This remote-first role focuses on solving complex access challenges, owning escalated issues, and driving automation in IAM operations.

You will collaborate with business and technical partners, guide junior team members, and contribute to IAM projects while maintaining strong access controls and documentation.

Qualifications

• 3+ years of IAM or related enterprise experience including AD, Entra ID, or Oracle Unified Directory.
• Experience supporting IAM projects, system enhancements, access governance, and lifecycle processes.
• Strong troubleshooting, analytical, prioritization, and problem-solving skills.
• Ability to work independently and communicate with technical and non-technical stakeholders.
• Experience developing technical documentation and operational procedures.

Responsibilities

• Manage IAM operations, access requests, and lifecycle activities while meeting service targets.
• Serve as escalation point for IAM incidents; perform root cause analysis and corrective actions.
• Conduct access reviews, audits, remediation activities, and compliance monitoring.
• Improve IAM service delivery through automation, scripting, and tooling enhancements.
• Participate in IAM projects, system implementations, integrations, and change initiatives.
• Maintain IAM documentation and provide guidance to junior analysts.

Skills

IAM operations

Access governance

Lifecycle management

Automation scripting

Incident management

Stakeholder communication

Tools

Active Directory

Microsoft Entra ID

Oracle Unified Directory

Job description

Are you an experienced IAM professional ready to solve complex access challenges and improve secure, efficient operations? As an Identity & Access Management analyst II (6-month contract), you’ll support secure and efficient IAM operations, own complex work, and resolve escalated access issues. You’ll also contribute to IAM projects, advance automation and process improvements, collaborate with business and technical partners, and guide junior team members. In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Make a difference on our Identity & Access Management team as an IAM analyst II (6-month contract)!

What you’ll do

Manage IAM operations, complex access requests, and identity lifecycle activities while meeting service targets and supporting provisioning, authentication, and authorization issues. Serve as an escalation point for IAM incidents, perform root cause analysis, implement corrective actions, and support incident and problem management. Conduct access reviews, audits, remediation activities, and compliance monitoring to maintain effective access controls. Improve IAM service delivery through automation, scripting, standardization, reporting, and enhancements to IAM tools and controls. Participate in IAM projects, system implementations, integrations, and change initiatives, including testing, defect management, and operational readiness activities. Maintain IAM documentation and operational standards, collaborate with business and technical teams, and provide guidance and knowledge sharing to junior IAM analysts.

What we’re looking for

• 3+ years of IAM or related enterprise experience, including Active Directory, Microsoft Entra ID, or Oracle Unified Directory.
• Experience supporting IAM projects, system enhancements, access governance, and identity lifecycle processes.
• Strong troubleshooting, analytical, prioritization, and problem-solving skills.
• Ability to work independently and communicate effectively with technical and non-technical stakeholders.
• Experience developing technical documentation and operational procedures.

Why you’ll love it here

• Employee discounts on awesome tech from day one.
• Flexible health benefits and wellness program.
• TFSA and RRSP programs.
• 100% matched company pension plan.
• Training programs to build new and transferable skills.

About Best Buy

About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process.

Annualized Compensation Range $59,000.00 - $66,000.00 This role is overtime eligible. Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3 This posting is for a vacancy.

At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.