Hygiene Coordinator - Slave Lake Dental

Dentalcorp Health Services LTD.; Town of Slave Lake; On-site; CAD 40,000 - 46,000; Full time

Benefits offered by this job

RRSP matching

Total rewards package

Job summary

Slave Lake Dental is seeking a Dental Administrator for a fixed-term position in Slave Lake, Alberta. The role focuses on optimizing the Hygiene schedule, managing recalls, and supporting patient care with billing and insurance processing.

This two-week rotating schedule offers exposure to modern technology and a collaborative dental team. The practice emphasizes patient care, ongoing education, and a comprehensive rewards package for staff.

Qualifications

• Minimum 2 years experience as a Dental Administrator.
• Knowledge and understanding of oral treatment plans and ability to educate patients.
• Experience with dental software programs.

Responsibilities

• Optimize the daily Dental Hygiene appointment schedule to maximize utilization.
• Effectively manage the recall system and maintain patient records.
• Encourage patient acceptance of the treatment plan by addressing needs and questions.
• Present treatment options and review payment plans to motivate case acceptance.
• Build strong relationships with patients to ensure trust and loyalty.
• Manage cancellations and address objections to keep appointments.
• Complete patient billing, process payments, and file insurance claims.

Skills

Dental Administration

Oral treatment plans knowledge

Tools

Dental software

Job description

Get to Know Us

Slave Lake Dental has been serving Northern Alberta and surrounding communities for over 25 years. Our practice is considered a "One Stop Dental Office" offering wide range of restorative, cosmetic and general dentistry in a safe and soothing environment. Our team of dentists together bring extensive experience and are passionately dedicated to continuing education, regularly attend courses and dental conventions to stay informed of new techniques, the latest products, and the newest equipment. At Slave Lake Dental, we are committed to staying at the cutting edge of dental technology providing quality care in effective way. Digital X-rays, VELscope Oral Cancer Screening, dental lasers, Digital Photography, iTero 3D Scanner - Digital Impressions, ApneaLink Sleep Tester and much more. https://www.slavelakedental.ca/

This is a fixed-term position with an anticipated end date of September 30, 2027. Schedule: This position follows a two-week rotating schedule, working Monday–Thursday one week and Tuesday–Friday the following week.

What Sets Us Apart

• Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role

• Optimize the daily Dental Hygiene appointment schedule(s) to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
• Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
• Build strong relationships with patients to ensure trust and loyalty
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

• Minimum 2 years experience as a Dental Administrator is required
• Knowledge and understanding of oral treatment plans and ability to educate patients is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information

Candidates must be legally authorized to work in Canada.

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

While we thank all applicants for their interest, only those selected for further consideration will be contacted.

Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.

We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.