Hybrid Client Onboarding & Service Analyst

CIBC; Winnipeg; Hybride; CAD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Incentive pay

Banking benefits

Benefits program*

Pension plan*

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers, our social, points-based

MomentMakers, our social, points-based

Résumé du poste

CIBC in Winnipeg is seeking an Analyst for the Client Onboarding & Service team. You will support a portfolio of Commercial Banking clients, onboarding new entities, handling day-to-day service requests, and coordinating with internal partners to deliver cash management solutions.

You will streamline processes, strengthen client relationships, and ensure accurate, timely responses. The role offers a hybrid work arrangement with two days on-site and flexible remote days, with a competitive salary

Qualifications

• Experience with cash management and client onboarding processes.
• Strong written and verbal communication.
• Ability to manage multiple requests with accuracy.

Responsabilités

• Act as primary contact for assigned client base on support requests.
• Coordinate onboarding of new legal entities and product implementations.
• Cross-sell opportunities and maintain records of requests.
• Ensure timely responses and accurate documentation.

Connaissances

Active Listening

Budget Preparation

Client Service

Customer Experience

Interpersonal Communication

Presentation Skills

File Maintenance

Description du poste

CIBC in Winnipeg is seeking an Analyst for the Client Onboarding & Service team. You will support a portfolio of Commercial Banking clients, onboarding new entities, handling day-to-day service requests, and coordinating with internal partners to deliver cash management solutions.

You will streamline processes, strengthen client relationships, and ensure accurate, timely responses. The role offers a hybrid work arrangement with two days on-site and flexible remote days, with a competitive salary