Hybrid Case Manager — Women-Centered Reentry Support

Jean Tweed; Milton; Hybrid; CAD 41,000 - 48,000; Full time

Benefits offered by this job

Extended Health Care

Dental Coverage

Employee Assistance Program (EAP)

Job summary

Jean Tweed Centre in Milton, Ontario seeks a qualified Case Manager to support women facing mental health, substance use and criminal-justice involvement. You will develop holistic, client-centred service plans, coordinate wrap-around supports, provide counselling and outreach, and navigate referrals to health and community resources.

The role is hybrid, 37.5 hours/week, with on-site work at Milton locations and one remote day.

Qualifications

• Bachelor's degree in Social Work or related discipline.
• At least 3 years of experience in Mental Health, Substance Use, Criminal Justice or related field.
• Experience counselling and case management for individuals with complex histories of mental health concerns, substance use and involvement with the criminal justice system.
• Knowledge of best practices in mental health, substance use, harm reduction, trauma-informed care and the therapeutic relationship.

Responsibilities

• Develop comprehensive, holistic, individualized service plans for each client on your caseload.
• Lead a collaborative wrap-around process to ensure coordinated services reflecting client needs.
• Provide case management including counselling, outreach, ongoing assessment, goal planning, referral and system navigation.
• Provide referrals and support to access health and community-based services.
• Complete required case notes, evaluations and data entry reports accurately and timely.
• Uphold harm reduction, trauma-informed, women-centered and anti-oppressive practices in all duties.
• Run support and stabilization groups with clients.
• Maintain documentation of client interactions and interventions; monitor progress and prepare reports.
• Participate in staff meetings, team development and supervision; collaborate with supervisor on goals.
• Engage in ongoing professional development and continue learning.

Skills

Counselling

Case management

Crisis intervention

Interpersonal skills

Education

Bachelor's in Social Work

Job description

Jean Tweed Centre in Milton, Ontario seeks a qualified Case Manager to support women facing mental health, substance use and criminal-justice involvement. You will develop holistic, client-centred service plans, coordinate wrap-around supports, provide counselling and outreach, and navigate referrals to health and community resources.

The role is hybrid, 37.5 hours/week, with on-site work at Milton locations and one remote day.