Case Manager

Jean Tweed Centre; Toronto; On-site; CAD 41,000 - 48,000; Full time

Benefits offered by this job

Extended Health Care

Dental Coverage

Employee Assistance Program (EAP)

Job summary

Jean Tweed Centre in Toronto seeks a Case Manager to provide wrap‑around service coordination, counselling, outreach, assessment, referrals, and system navigation, with a commitment to harm reduction, trauma‑informed, and women‑centered practices. This role requires on‑site work across multiple sites and 37.5 hours per week.

Qualifications include a Bachelor's in Social Work and at least three years in mental health or substance use, with experience in case management and knowledge of local

Qualifications

• Bachelor's degree in Social Work or related discipline.
• Minimum 3 years of experience in mental health, substance use, or related field.
• Experience in counselling and case management with vulnerable populations.
• Knowledge of housing, health care and community resources in the Toronto area.
• Crisis intervention skills and trauma‑informed, women‑centered practice.

Responsibilities

• Lead a collaborative wrap‑around process to coordinate services.
• Provide case management support, counselling, outreach and assessment.
• Facilitate referrals and access to health and community services.
• Complete case notes, evaluations and data entry promptly.
• Deliver work with harm reduction and anti‑oppressive practices.

Skills

Crisis intervention

Problem solving

Interpersonal skills

Independent work

Trauma‑informed care

Women‑centered approach

Education

Bachelor's degree in Social Work

Job description

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns.

The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.

How will you help to get us there?

As the Case Manager, you will:

• Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.
• Provide case management support, including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.
• Provide referrals and support to access health and community-based services.
• Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.
• Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centered and anti-oppressive practices.

Pay: CA$29.70-CA$34.75

Hours of Work (37.5hrs/week) The hours of work are 10:00am-6:00pm, Saturday - Wednesday

Location: This position requires on-site work at various sites

What will you bring?

• Bachelors Degree in Social Work, or a related discipline.
• A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.
• Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health, substance use, harm reduction, trauma and the therapeutic relationship.
• Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
• Working knowledge of trauma-informed practice, women-centered principles and best practices for women and substance use.
• Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.
• Ability to work independently with minimal day-to-day supervision.
• Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills

• Extended Health Care
• Dental Coverage
• Employee Assistance Program (EAP)