Hybrid Business & Technical Analyst — Public Sector IT

federated co operatives; Stony Plain; On-site; CAD 91,000 - 103,000; Full time

Benefits offered by this job

Blue Cross Extended Health and Dental

Defined Pension (LAPP)

Earned Day Off Program

3 weeks vacation

Birthday off with pay

Remote day per week

Job summary

Parkland County is seeking a Business/Technical Analyst to support business applications and processes within the Technology & Digital Services department. The role emphasizes analysis, documentation, and delivery across the solution life cycle, with a focus on user-centric applications and measurable value.

The ideal candidate holds a post-secondary diploma in CS/Business and a BA designation (CBAP preferred), plus 5+ years in business analysis and application support.

Qualifications

• Minimum five (5) years of related experience in business analysis and application support.
• Proficiency in Microsoft Office is required.
• Experience with municipal software and reporting tools is an asset.

Responsibilities

• Lead elicitation, analysis, and documentation of business requirements.
• Support, enhance, and optimize applications and business processes.
• Ensure alignment of IT solutions with business objectives.

Skills

Business analysis

Analytical thinking

Communication

Customer service

Problem solving

Education

Post-Secondary Diploma in CS/Business

CBAP or BA designation

ITIL certification

Tools

Microsoft Office

SharePoint

D365 F&O

CityView

Azure

Job description

Parkland County is seeking a Business/Technical Analyst to support business applications and processes within the Technology & Digital Services department. The role emphasizes analysis, documentation, and delivery across the solution life cycle, with a focus on user-centric applications and measurable value.

The ideal candidate holds a post-secondary diploma in CS/Business and a BA designation (CBAP preferred), plus 5+ years in business analysis and application support.