Senior Business Analyst

Analyst Technical Solutions; Toronto; On-site; CAD 70,000 - 105,000; Full time

Job summary

Analyst Technical Solutions in Toronto is seeking an experienced IT business analyst to translate complex business needs into clear technology requirements. You will gather, document, and analyze stakeholder requests, shaping them into actionable specifications that guide delivery teams.

The role emphasizes proactive collaboration with business stakeholders, use case development, process modeling, and traceability.

Qualifications

• Leads and conducts business analysis to assess client’s business problems/opportunities and documents requirements for I&T solutions.
• Applies re-engineering concepts to promote improvements through cost-effective service delivery approaches.
• Aligns analysis activities with OPS methodologies and Standard Systems Development Methodologies.
• Develops strategies, business cases and cost-benefit analyses for I&T initiatives.
• Develops processes for requirements gathering (JAD, interviews, mockups).
• Conducts business modeling: use cases, data modeling, process and data flow.
• Monitors progress and reports to IT management and stakeholders.
• Creates traceability matrices for BA evaluation and follow-up.
• Experience with requirements gathering, documentation, presentations and stakeholder engagement.
• Experience using CASE tools for documenting requirements and scope.
• Awareness of emerging I&T trends and technologies.
• Excellent analytical, problem-solving and communication skills.
• Team player with a track record of meeting deadlines.

Responsibilities

• Provides a comprehensive range of I&T business analysis services for clients with diverse needs.
• Interacts with business stakeholders and SMEs to understand requirements through gathering, documenting, and analyzing business needs.
• Prepares and advises on BA policies, processes, standards to promote a consistent BA practice within the organization.

Skills

Analytical thinking

Communication skills

Stakeholder engagement

Problem solving

Negotiation

Team player

Requirements gathering

Use case modelling

Job description

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
• Experience developing strategies, preparing business cases and cost-benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

Desirable Skills

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
• Experience in structured, object-oriented and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Preferred Skills

Experience with Correctional Services