Hybrid Business Analyst, Value Delivery

Saint Elizabeth; Markham; Hybrid; CAD 58,000 - 73,000; Full time

Benefits offered by this job

Total rewards

Pension

Hybrid work

Tuition support

Staff perks

Inclusive culture

Job summary

SE Health in Canada seeks a Business Analyst, Enterprise Value Delivery to translate business needs into clear requirements and analysis artifacts. Under guidance of the Director, this role supports requirements elicitation, current and future state process analysis, and solution validation to ensure outcomes align with objectives.

You will collaborate with project managers and SMEs, document decisions, manage risks and dependencies, and assist with testing and UAT readiness to ensure successful

Qualifications

• Experience eliciting and documenting business requirements through interviews and workshops
• Ability to map and analyze current-state processes and support future-state design discussions
• Proficiency translating requirements into structured artefacts (e.g., user stories, acceptance criteria, traceability documentation)
• Foundational understanding of project delivery and solution lifecycle concepts
• Strong written and verbal communication skills
• Ability to manage ambiguity and work effectively under guidance in a delivery environment
• Strong collaboration and stakeholder engagement skills
• Attention to detail and commitment to documentation accuracy

Responsibilities

• Elicit and document business requirements through interviews, workshops, and stakeholder discussions
• Capture and maintain clear, accurate requirements artefacts (e.g., notes, user stories, acceptance criteria, process maps)
• Ensure requirements are understood, traceable, and aligned with project objectives under Program Manager guidance
• Map and analyze current state business processes to identify gaps, risks, and improvement opportunities
• Support future state process discussions by documenting impacts, assumptions, and dependencies
• Provide structured analytical insights to support day to day project decisions
• Validate proposed solution designs and workflows with SMEs to confirm feasibility and alignment to requirements
• Support solution readiness activities, including participation in testing and UAT support as required
• Confirm requirements have been met prior to implementation hand-off
• Work collaboratively with Project Managers, SMEs, and delivery team members to support shared understanding of requirements and impacts
• Clarify requirements, document decisions, and address analysis-related questions to support aligned and effective project delivery.
• Identify and document risks, dependencies, and change impacts related to requirements and process changes
• Support escalation and mitigation tracking under Project Manager direction
• Maintain analysis documentation as project scope and requirements evolve

Skills

Requirements elicitation

Requirements documentation

Process mapping

Documentation

Stakeholder engagement

UAT support

Education

Bachelor’s degree

PMI PBA

Job description

SE Health in Canada seeks a Business Analyst, Enterprise Value Delivery to translate business needs into clear requirements and analysis artifacts. Under guidance of the Director, this role supports requirements elicitation, current and future state process analysis, and solution validation to ensure outcomes align with objectives.

You will collaborate with project managers and SMEs, document decisions, manage risks and dependencies, and assist with testing and UAT readiness to ensure successful