Hybrid Accounts Receivable & Collections Specialist

Lemay; Montreal; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Health and dental insurance from day 1

Three weeks' vacation

Hybrid work policy: two days in office

Job summary

Lemay is seeking an Accounts Receivable and Collections Technician to manage a significant client portfolio, from payments to collection of outstanding balances, ensuring accurate AR data and timely follow-ups.

In this hybrid, full-time role, you will collaborate with Billing, Project teams, PMO, and Finance leadership across Canada and internationally, driving process improvements and maintaining clear documentation.

Qualifications

• College diploma or university degree in Accounting, Finance, Business Administration, or a related field.

Responsibilities

• Manage cash application, account reconciliations, and the accuracy of accounts receivable data.
• Oversee collection activities for an assigned client portfolio, ensuring timely follow-ups and resolution of outstanding balances while maintaining positive business relationships.
• Investigate, analyze, and resolve discrepancies related to payments, credits, adjustments, and other account issues.
• Identify receivables risks, recommend appropriate actions, and maintain accurate documentation of collection activities.
• Prepare and analyze periodic accounts receivable reports, present portfolio performance, and contribute to cash flow monitoring.
• Support month-end activities and collaborate with Finance, Billing, Project teams, and the PMO to ensure the integrity of financial information.
• Contribute to continuous improvement of accounts receivable and collections processes by ensuring compliance with internal controls and documenting findings.

Skills

Advanced Excel

Attention to detail

Strong communication

Multitasking

Bilingual FR/EN

Autonomy

Education

College diploma or university degree in Accounting, Finance, or related field

Tools

ERP systems

Job description

Accounts Receivable and Collections Technician

• Full-time

A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years.

At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching every design problem with curiosity, invention, and a generous spirit to uncover hidden opportunity. We are a transdisciplinary team of change-makers creating planet-friendly spaces for people and their communities.

We are proud of our team’s diversity in ethnicity, culture, religion, indigenous status, sexual orientation, physical limitations, gender identity and age. We are committed to providing an equitable, diverse, and inclusive work environment for all members of our team so that everyone feels respected and valued.

Our main goal is to design generous spaces that create meaningful impact.

The Accounts Receivable and Collections Technician is responsible for managing a significant client portfolio, from the application of incoming payments through to the collection of outstanding amounts. The incumbent ensures the accuracy of customer account balances, performs collection follow-ups within their portfolio, and prepares periodic reporting on receivables status.

This is a high-volume operational role requiring a high degree of autonomy. The successful candidate manages daily priorities, conducts their own research before engaging other teams, and provides weekly updates on their portfolio to Finance leadership and Partners.

Working closely with Billing, Accounting, Project teams, the PMO, and Business Units across Canada and internationally, the incumbent contributes to sound receivables management practices and the continuous improvement of accounts receivable processes.

What you'll accomplish with us

Accounts Receivable & Collections

• Manage cash application, account reconciliations, and the accuracy of accounts receivable data.
• Oversee collection activities for an assigned client portfolio, ensuring timely follow-ups and resolution of outstanding balances while maintaining positive business relationships.
• Investigate, analyze, and resolve discrepancies related to payments, credits, adjustments, and other account issues.
• Identify receivables risks, recommend appropriate actions, and maintain accurate documentation of collection activities.

Financial Operations Support

• Prepare and analyze periodic accounts receivable reports, present portfolio performance, and contribute to cash flow monitoring.
• Support month-end activities and collaborate with Finance, Billing, Project teams, and the PMO to ensure the integrity of financial information.

Continuous Process Improvement

• Contribute to the continuous improvement of accounts receivable and collections processes by ensuring compliance with internal controls and recommending process enhancements.
• Maintain clear and reliable documentation to support portfolio continuity, reporting, and performance tracking.
• College diploma or university degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in accounts receivable, collections, customer accounting, or financial operations.
• Strong understanding of billing, cash application, and receivables management processes.
• Experience working with accounting systems, ERP platforms, or financial tools.
• Advanced Excel skills, including pivot tables, sorting, filtering, lookup functions, and reconciliation of large volumes of data.
• Demonstrated attention to detail in researching and resolving discrepancies, with the ability to clearly document findings and conclusions.
• Strong organizational skills, autonomy, and the ability to prioritize effectively in a high-volume environment.
• Excellent communication skills and the ability to interact with stakeholders at all levels, including senior leadership, while conducting collection activities with professionalism and tact.
• Experience working in a professional services or project-based environment is considered an asset.
• Bilingualism, French and English, is required, both spoken and written. French proficiency is required as the incumbent will regularly communicate with French-speaking clients, partners, and stakeholders in Quebec, conduct payment and collection follow-ups, and review and process financial documentation available in French.

Lemay makes its employee development and well-being a priority. Part of that is offering the following advantages:

• Flexible groupinsuranceprogram (healthand dentalinsurance) as ofdayone (1) and a $1008envelopetoinvestasneeded(HealthandWellnessManagementAccounts, RRSP/DPSP).
• Three(3) weeks' vacation.
• OfficeclosurebetweenChristmas and NewYear’sDay.
• Hybrid work policy requiring a minimum of two (2) days per week in the office.
• Socialactivitiesthroughouttheyear.
• Onboardingpairedwithacolleague.
• Gym insomeoffices.
• Up to 70% discount onmonthlypublic transit passes.

Please note that only candidates selected for an interview will be contacted.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply