HVAC Service Technician – Travel Required

Ice Western; Calgary; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental & vision coverage

Paid vacation

RRSP match

Safety footwear & eyewear allowances

Company events

Job summary

ICE Western seeks an HVAC Service Technician to travel and perform on-site testing, commissioning, and repair of HVAC systems across Canada and the US. You will train customers and team members while building lasting client relationships.

Role requires Journeyman Refrigeration Technician, Alberta tickets, valid license, and willingness to travel internationally. The position is full-time with travel-heavy schedule and no on-call obligations.

Qualifications

• Certified Journeyman Refrigeration Technician or equivalent.
• Alberta Gasfitter A/B ticket (asset).
• Alberta Electrician ticket (asset).
• Valid driver’s license with clean abstract.
• Passport and ability to travel internationally.
• Must pass pre-access drug/alcohol screening and background checks.
• Strong troubleshooting, communication, and time management skills.
• Solid understanding of electrical and mechanical systems.
• Proficient with diagnostic tools and computer systems.
• Ability to work independently and within a team.

Responsibilities

• Test HVAC units to ensure full functionality prior to deployment.
• Start-up and commission HVAC systems at customer sites.
• Troubleshoot and repair HVAC equipment, electrical systems, and components.
• Detect refrigerant leaks and recharge systems as required.
• Interpret wiring diagrams and technical documentation.
• Perform pressure testing on piping and tubing joints.
• Train customers, apprentices, and site technicians on system operation.
• Build and maintain strong client relationships; maintain accurate service reports and documentation.
• Deliver exceptional customer service and support.

Skills

Troubleshooting

Communication

Time management

Independent work

Teamwork

Education

Certified Journeyman Refrigeration Technician

Alberta Gasfitter A/B Ticket

Alberta Electrician Ticket

Tools

Diagnostic tools

Job description

HVAC Service Technician – Travel Required

Full-Time | On-Site
Department: Service
Reports To: Service Manager

Since 1991, ICE Western Sales has been manufacturing custom HVAC solutions for commercial and industrial clients. With a team of 250+ employees, our commitment to service, safety, and innovation continues to drive our success. Titan Matrix, a division of ICE Western, designs high-performance HVAC systems for mission-critical data center environments.

Why Choose ICE Western

• Industry Leader: Join an established and growing manufacturer.
• Career Growth: Build your career through training, development, and advancement opportunities.
• Innovative Environment: Work with advanced technology in a modern manufacturing facility.
• Great Team: Be part of a collaborative culture focused on quality, safety, and continuous improvement.

WORK SCHEDULE

• Monday to Friday (44-hour average work week)
• Occasional weekend work and extended hours during travel (up to 12 hours/day)
• No on-call requirements
• Frequent travel within Canada and the US

KEY RESPONSIBILITIES

• Test HVAC units to ensure full functionality prior to deployment
• Start-up and commission HVAC systems at customer sites
• Troubleshoot and repair HVAC equipment, electrical systems, and components
• Detect refrigerant leaks and recharge systems as required
• Interpret wiring diagrams and technical documentation
• Perform pressure testing on piping and tubing joints
• Train customers, apprentices, and site technicians on system operation
• Build and maintain strong client relationshipsMaintain accurate service reports and documentation
• Deliver exceptional customer service and support

QUALIFICATIONS

• Certified Journeyman Refrigeration Technician (or equivalent)
• Alberta Gasfitter “A” or “B” Ticket (asset)
• Alberta Electrician Ticket (asset)
• Valid driver’s license with clean abstract
• Valid passport and ability to travel internationally
• Must pass pre-access drug/alcohol screening and background checks
• Strong troubleshooting, communication, and time management skills
• Solid understanding of electrical and mechanical systems
• Proficient with diagnostic tools and computer systems
• Ability to work independently and within a team

TOOLS REQUIRED

• Company-provided service van
• Gas card and travel credit card
• Company cell phone and laptop
• All required safety gear

WHAT WE OFFER

• Competitive pay based on experience and certifications
• Health, dental & vision coverage – premiums fully paid by ICE Western
• Paid vacation
• RRSP match
• Safety footwear & eyewear allowances
• Company events and team initiatives