HVAC Maintenance Technician

Action Furnace Inc.; Edmonton; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Health & Dental benefits

RRSP matching

Company vehicle

Company iPhone and iPad

Paid training & apprenticeship support

Job summary

Action Furnace Edmonton is seeking a Maintenance Technician to service residential HVAC equipment, perform duct cleaning, and conduct routine preventative maintenance on furnaces and air conditioners. You will follow standard procedures, maintain tools and safety practices, and communicate findings to customers.

We offer paid hands-on training, apprenticeship pathways, mentorship from experienced techs, and a supportive team focused on long-term career growth in Alberta’s HVAC field.

Qualifications

• Valid Class 5 driver's license with at least three years driving experience.
• Eligibility to register as an apprentice and attend trade school.
• Strong problem-solving skills.
• Excellent communication and customer service skills.
• Positive attitude and willingness to learn.
• Strong organizational skills.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Perform duct cleaning and preventive maintenance on residential furnaces and central air conditioning units.
• Follow standardized procedures and checklists to ensure consistent service quality.
• Maintain a high level of technical knowledge on systems, components, and manufacturer guidelines.
• Ensure maintenance tools, equipment, and materials are clean, calibrated, and ready for use.
• Communicate clearly with customers regarding work performed and system observations.
• Educate customers on maintenance best practices and service benefits.
• Identify upgrade opportunities and coordinate with service or sales teams as needed.

Skills

Problem-solving

Communication

Customer service

Organizational skills

Independent worker

Team collaboration

Education

Trade school eligibility

Job description

Build your career in Residential HVAC with Action Furnace Edmonton!

At Action Furnace, you're not just accepting another job - you're joining a team that believes in developing people, creating long-term careers and delivering exceptional customer service.

For over 50 years, Action Furnace has been helping Alberta homeowners stay comfortable while building a workplace where employees can learn, grow, and succeed. Guided by our values of Integrity, Teamwork, Teaching & Learning, and Embracing Change, we're committed to supporting both our customers and our employees every step of the way.

Why Join Action Furnace?

Career Development

• Paid hands‑on training
• Company-supported apprenticeship opportunities
• Paid apprenticeship schooling
• Ongoing mentorship from experienced technicians
• Manufacturer and technical training.

As your skills and experience grow, so can your career. We believe in developing our people and creating opportunities for long-term growth across our organization.

Compensation & Benefits

• Competitive compensation
• Structured wage progression that recognizes skill development, training, certifications, and increased responsibility
• Performance incentive opportunities
• Comprehensive Health & Dental benefits
• RRSP matching program
• Health Spending Account
• Company vehicle
• Company iPhone and iPad

What You'll Learn

As a Maintenance Technician, you'll build practical skills that create the foundation for a long-term career in residential HVAC, including:

• Residential heating and cooling system maintenance
• Duct cleaning and indoor air quality services
• HVAC system diagnostics and safety inspections
• Preventative maintenance best practices
• Customer communication and education
• Safe work procedures and industry standards

What You'll Do

Technical Expertise and Maintenance Execution

• Perform duct cleaning and preventive maintenance on residential furnaces and central air conditioning units
• Follow standardized procedures and checklists to ensure consistent service quality
• Maintain a high level of technical knowledge on systems, components, and manufacturer guidelines
• Ensure maintenance tools, equipment, and materials are clean, calibrated, and ready for use

Customer Satisfaction and Communication

• Communicate clearly with customers regarding the work completed and any system observations
• Educate customers on the importance of regular maintenance and any system best practices
• Maintain a courteous, professional, and respectful demeanor in all customer interactions

Revenue Generation and Sales

• Identify and document potential upgrade opportunities or emerging issues requiring follow-up by service or sales teams
• Educate customers on available maintenance/membership plans
• Generate leads for service, replacement, or add-on work and route them to the appropriate department

Safety Compliance and Continuous Improvement

• Perform pre-task hazard assessments and adhere strictly to all safety protocols
• Use required PPE
• Participate in safety meetings, reviews, and ongoing training.
• Offer suggestions for improving maintenance processes and workplace safety.

Reporting and Knowledge Sharing

• Document equipment condition, system performance, and any items needing follow-up.
• Share system knowledge, best practices, and site-specific notes with team members.
• Assist in training new hires or apprentices on maintenance procedures, when required.
• Accurately complete and submit all forms including maintenance reports, inspections, checklists etc.

What We're Looking For

We're looking for people who are eager to learn, take pride in their work, and want to build a long-term career.

To be successful in this role, you'll have:

• A valid Class 5 driver's license with a minimum of three years' driving experience and a clean driver's abstract.
• Eligibility to register as an apprentice and attend trade school
• Strong problem-solving skills.
• Excellent communication and customer service skills.
• A positive attitude and willingness to learn.
• Strong organizational skills.
• The ability to work independently while contributing to a collaborative team environment.

Start Your Career with Action Furnace

If you're ready to learn, grow, and make a difference every day, we'd love to hear from you.

Whether you're looking to start a long-term career in the skilled trades or build on your existing experience, we'll invest in your success through hands-on mentorship, paid training, and company-supported apprenticeship opportunities.

Action Furnace is committed to creating an inclusive and accessible workplace. If you require accommodation during any stage of the recruitment process, please let us know and we'll work with you to meet your needs.