Human Resources Manager

John Howard Society of Durham Region; Oshawa; On-site; CAD 71,000 - 84,000; Full time

Benefits offered by this job

Group benefits program

Employer-paid extended health

Dental coverage

Life insurance

Long-term disability insurance

Pension plan (3% employee, 7% employer

Vacation & paid time off

Job summary

John Howard Society of Durham Region is seeking a Manager, Human Resources to lead day-to-day HR services across a diverse, unionized, multi-program environment. This role reports to the CEO and serves as the organization’s primary operational HR professional.

You will provide practical, credible advice to leaders, manage complex employee and labour relations matters, drive payroll and HRIS administration via ADP Workforce Now, support policy development, recruitment, and workforce planning, and

Qualifications

• Five years of progressive HR experience with broad operational portfolio
• Experience in a unionized environment with collective agreement interpretation and labour relations
• Strong knowledge of Ontario employment legislation and contemporary HR practices
• Payroll administration experience, ideally with HRIS/payroll integration
• Experience with ADP Workforce Now, including Payroll and Time and Attendance
• CHRP/CHRL designation or equivalent experience preferred
• Experience in employee benefits and pension programs
• Excellent interpersonal and communication skills with sound judgment
• Ability to handle confidential matters with discretion

Responsibilities

• Oversee employee and labour relations, including grievances and investigations
• Recruitment, onboarding, changes and offboarding
• Manage disability, leave, attendance and return-to-work processes
• Administer employee benefits and pension programs
• Payroll processing and administration through ADP Workforce Now
• HRIS administration, data management, time and attendance, payroll and reporting
• Develop HR policies and ensure legislative compliance
• Job descriptions, evaluation and classification
• Health and safety and harassment compliance
• HR reporting and records management
• Support workforce planning and organizational change
• Support collective bargaining preparation with CEO and legal team

Skills

Employee relations

Labor relations

Payroll administration

HRIS

ADP Workforce Now

Recruitment

Workplace investigations

Performance management

Leave management

HR policy development

Time & Attendance

Organizational change

Communication skills

Education

CHRP/CHRL designation

HR/Business/Labour Relations degree

Non-profit experience

Tools

ADP Workforce Now

Job description

Full-Time, Permanent | 35 hours per week

Salary: $70,674 - $84,462 annually

JHS Durham is seeking an experienced Human Resources professional to join our management team as Manager, Human Resources.

Reporting directly to the Chief Executive Officer, the Manager, Human Resources is the organization's primary operational HR professional, responsible for the day-to-day delivery of Human Resources services across a diverse, unionized, multi-program environment.

This is a broad, hands-on HR role for an experienced practitioner who is comfortable working independently, providing credible advice to leaders, managing complex employee and labour relations matters, and balancing multiple priorities. The successful candidate will bring established HR knowledge and judgment to the role and will be expected to provide practical, consistent and solutions-focused HR support across the organization.

What You'll Be Responsible For

• Employee and labour relations, including collective agreement interpretation, grievances, workplace investigations, performance management, progressive discipline and workplace conflict
• Recruitment and selection, onboarding, employment changes and offboarding
• Workplace accommodations, disability and leave management, attendance management and return-to-work processes
• Administration of employee benefits and pension programs
• Payroll processing and administration through ADP Workforce Now
• HRIS administration, including employee data, Time and Attendance, payroll, reporting and related HR processes
• HR policy development, implementation and legislative compliance
• Job descriptions, job evaluation and classification processes
• Occupational health and safety and workplace violence and harassment requirements
• HR reporting, records management and employment documentation
• Supporting workforce planning, organizational change and other initiatives requiring professional HR expertise
• Supporting collective bargaining preparation and implementation in collaboration with the CEO, legal counsel and bargaining team

The Manager will work closely with the CEO and management team on complex or higher-risk matters and will be expected to identify emerging HR risks, provide professional recommendations and recognize when matters require executive or legal consultation.

What You'll Bring

This position requires an experienced Human Resources practitioner who is able to independently manage a broad operational HR portfolio. The successful candidate will bring:

• Post-secondary education in Human Resources Management, Business Administration, Labour Relations or a related discipline
• A minimum of five years of progressive Human Resources experience, including demonstrated experience independently managing a broad HR portfolio
• Demonstrated experience working in a unionized environment, including collective agreement interpretation and labour relations
• Strong knowledge of Ontario employment legislation and contemporary Human Resources practices
• Hands-on experience with employee relations, workplace investigations, performance management, progressive discipline, accommodations, disability and leave management and recruitment
• Demonstrated experience with payroll administration and processing, preferably within an integrated HRIS/payroll environment
• Strong HRIS knowledge and experience; direct experience with ADP Workforce Now, including Payroll and Time and Attendance, is strongly preferred
• Experience administering employee benefits and pension programs
• Strong professional judgment and the ability to provide clear, credible and practical HR advice to managers and senior leadership
• Excellent interpersonal, communication, conflict resolution, organizational and documentation skills
• Demonstrated ability to manage sensitive and confidential matters with discretion

A CHRP or CHRL designation, or demonstrated equivalent professional HR experience, is preferred.

Experience within a non-profit, social service, health, community service or similarly complex multi-program environment would be considered an asset.

What We Offer

In addition to meaningful work within a well-established community-based organization, JHS Durham offers a competitive total compensation package that includes:

• A comprehensive group benefits program, including 100% employer-paid extended health, critical illness, accident insurance and Employee Assistance Program (EAP) coverage
• Dental coverage with 50% of premiums paid by the employer
• Access to employee-paid life and long-term disability insurance
• A defined contribution pension plan, once eligible, with a 3% employee contribution and 7% employer contribution
• Generous vacation and paid time-off provisions
• The opportunity to take a key Human Resources role within an established community-based organization serving Durham Region

About JHS Durham

John Howard Society of Durham Region (JHS Durham) is a well-established, community-based, non-profit organization dedicated to supporting individuals, families, youth and adults across Durham Region. Through a diverse range of programs and services, our work spans areas including community justice, employment and training, housing and residential services, youth services, harm reduction and other community-based supports.

Our employees are at the heart of the work we do. With a diverse workforce delivering services across multiple programs and locations, JHS Durham offers a dynamic environment where strong Human Resources practices play an important role in supporting both our employees and the communities we serve.

The Manager, Human Resources will join an organization with a long history in Durham Region and have the opportunity to make a meaningful contribution to the continued development of our people practices, systems and workplace culture.

About the Opportunity

This is an opportunity for an experienced HR professional who enjoys the breadth of generalist practice and wants to have a meaningful impact across an organization.

The successful candidate will have considerable responsibility of the day-to-day Human Resources function while working directly with the CEO and organizational leaders. The role requires someone who can move comfortably between employee relations, labour relations, payroll and HR systems, recruitment, compliance and organizational support while maintaining sound judgment, consistency and professionalism.

Our Commitment to Equity and Accessibility

JHS Durham is committed to creating an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from qualified candidates of all backgrounds and experiences and are committed to equitable and inclusive employment practices.

JHS Durham is also committed to providing an accessible recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request throughout all stages of the recruitment and selection process. Applicants requiring accommodation are encouraged to let us know so that appropriate arrangements can be made.

Please review the attached Position Description for a comprehensive overview of the responsibilities and requirements of this position.