Human Resources Generalist I

Sofina Foods Inc.; Toronto; On-site; CAD 57,000 - 75,000; Full time

Job summary

Sofina Foods Inc. in Toronto is seeking an HR Generalist who will support plant operations by delivering HR programs for a diverse workforce, including hourly and salary staff, and by interpreting the collective bargaining agreement.

You will respond to HR inquiries, administer attendance programs, assist with recruitment and engagement, and guide leaders on HR policies to align with Sofina objectives.

Qualifications

• 3–5+ years of experience in an HR Generalist role, manufacturing/unionized environment a plus.
• Diploma or certificate in HR management; CHRP designation is a strong asset.
• Excellent communication, conflict resolution and analytical skills.
• Strong skills in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Kronos.
• Strong organizational skills with the ability to prioritize, plan, and execute.
• Self-motivated with a hands-on work ethic and ownership mindset.

Responsibilities

• Provide end-to-end HR support for assigned client groups (hourly and Operations leadership).
• Interpret and apply the collective agreement and grievance processes.
• Lead investigations and provide recommendations consistent with policies and Sofina objectives.
• Advise operational leaders on collective agreement administration.
• Administer Attendance Management Programs and ensure timely responses.
• Support Health & Safety and leaves with updates to supervisors on return-to-work.
• Coach leaders on employee concerns and maintain floor presence across shifts.
• Organize training and employee engagement activities as required.
• Liaise on employee benefits, payroll inquiries, and reference letters.

Skills

Communication

Conflict resolution

Analytical skills

Microsoft Office

Kronos

Organizational skills

Self-motivated

Ownership

Education

Diploma/Certificate in HR Management

CHRP designation (asset)

Tools

Kronos

Microsoft Office

Job description

Job Description

Posted Wednesday, August 5, 2026 at 4:00 AM | Expires Thursday, August 27, 2026 at 3:59 AM

Job Summary:

Reporting to the Manager, Human Resources, the Human Resources Generalist plays a critical role on the plant team by ensuring HR programs and initiatives meet employee and business objectives for a diverse group including salary and unionized hourly staff. The position provides guidance to employees and responds to a variety of Human Resources related questions, including administration and interpretation of the CBA.

Key Responsibilities:

• Responsible for end to end support of assigned client groups, comprised of hourly and Operations leadership.
• Sound understanding of the Collective Agreement, including the interpretation and application of the grievance process, ensuring that employee-related issues are properly addressed and resolved.
• Leads investigations and makes recommendations in the resolution of sensitive issues, ensuring discretion, continuity and consistency with practices, policies, the terms of the Collective Agreement and Sofina objectives.
• Acts as an advisor to operational leaders on the administration of the collective agreement.
• Administers the Attendance Management Programs to ensure consistent application and timely response.
• Supports H&S and operational leaders on non-occupational, disability or medical leaves including regular follow-up to the employee and providing updates to supervisors of return to work.
• Coach operational leaders and provide recommendations or resolutions to employee concerns.
• Maintains a presence on the plant floor to engage and connect with employees across various shifts.
• Organize training sessions and employee engagement activities as required.
• Act as liaison for employee benefits, payroll inquiries and preparation of job reference letters, ensuring timely follow up.
• Assists with HR audits, employee record keeping and timely reporting within the HRIS systems.
• Identify, prepare and deliver training/communications to supervisors and management on various topics.
• Supports the operation by reporting on location based KPIs.
• Provide support to the plant recruitment, retention and engagement activities, both hourly and salary.
• Provide administrative support as required.

Requirements:

• Diploma or Certificate in Human Resource Management or equivalent experience in Human Resources, holding a CHRP designation a strong asset
• 3–5+ years’ experience in HR generalist role. Experience in a manufacturing or unionized environment a plus.
• Excellent communication, conflict resolution and analytical skills.
• Strong skills in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and Kronos.
• Strong organizational skills – ability to prioritize, plan and execute;
• Entrepreneurial spirit – ability to take ownership of assigned client groups.
• Self-motivated, strong hands-on work ethic.

Hiring Range:

• Hiring Range: CAD $56,523 - $75,458
• Bonus: This position is eligible for a bonus up to 7% of base salary subject to the plan terms and conditions.
• Please note that the expected hiring range provided is derived from a group of like roles within Sofina. The final offer amount for this role will be dependent on geographical region, applicable experience, skillset of the candidate and internal equity.

This position is currently an active vacancy.