Human Resources Generalist

Jobless; Ucluelet; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Salary 65k-75k CAD

Medical Insurance

Hotel staff rates

Volunteer opportunities

Team enrichment

Education support

On-site housing

Inclusive workplace

BC West Coast living

Job summary

Black Rock Oceanfront Resort in Ucluelet, BC, is seeking a Human Resources Generalist to lead full-cycle recruitment, onboarding, and employee relations in a hospitality-focused environment. You will maintain HR records, support benefits, and help implement workplace policies and training.

The role also coordinates staff accommodation, immigration-related programs, and safety initiatives, while contributing to engagement and retention across the resort team.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 3–5 years of progressive HR experience.
• Experience in employee relations, investigations, and performance management.
• Knowledge of BC Employment Standards, Human Rights, and WorkSafeBC.

Responsibilities

• Lead full-cycle recruitment, onboarding, and orientation for new team members.
• Serve as HR resource for managers on employee relations and performance management.
• Maintain HR records, documentation, and benefits administration.
• Support HR policies and workplace training, including respectful workplace and harassment prevention.
• Coordinate staff accommodation with Accommodation Manager(s) and handle tenancy docs.
• Coordinate seasonal/temporary foreign worker programs with immigration consultants.
• Support Occupational Health & Safety program and JHSC.
• Champion employee engagement, recognition, and retention initiatives.
• Participate in leadership meetings on workforce planning.

Skills

Leadership

Communication

Confidentiality

Organizational skills

Team collaboration

Diversity & inclusion

Education

Bachelor's degree in HR/Business

Job description

About Us

Located in Ucluelet on the edge of Pacific Rim National Park, Black Rock Oceanfront Resort combines rugged coastal beauty with modern comfort. Our resort offers guests a warm and welcoming West Coast experience through our oceanfront accommodations, spa, and food and beverage outlets.

Black Rock Oceanfront Resort resides within the Yuułuʔiłʔatḥ – Ucluelet First Nation traditional territory, of whose ancestral lands we work and play.

This is an opportunity to build your career while living in one of Canada's most spectacular coastal communities, surrounded by world-class beaches, hiking, surfing, fishing, and endless outdoor adventure.

Position Responsibilities

As the Human Resources Generalist, you will:

• Lead full-cycle recruitment, onboarding, and orientation to help us welcome and set up new team members for success.
• Serve as the go-to HR resource for managers, supporting employee relations, progressive discipline, and performance management.
• Maintain accurate HR records, documentation, and reporting, and administer employee benefits programs.
• Support the development and rollout of HR policies and workplace training, including respectful workplace and harassment prevention.
• Support our staff accommodation program in partnership with our Accommodation Manager(s), including tenancy documentation and day-to-day employee support.
• Coordinate documentation and support for our seasonal and temporary foreign worker programs, liaising with immigration consultants as needed.
• Coordinate our Occupational Health & Safety program and support the Joint Health & Safety Committee.
• Champion employee engagement, recognition, and retention initiatives that build a great place to work.
• Participate in leadership meetings as our HR resource, contributing to workforce planning and organizational effectiveness.

Qualifications & Experience

HR Knowledge & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Three to five years of progressive Human Resources experience.
• Experience supporting employee relations, investigations, and performance management.
• Strong knowledge of BC Employment Standards, Human Rights legislation, WorkSafeBC requirements, and HR best practices.
• Experience working with confidential employee information.
• Hospitality, tourism, or service industry experience is considered a strong asset.

Professional Skills

• Strong leadership, coaching, and emotional intelligence.
• Excellent conflict resolution and communication skills.
• Sound judgment and a high degree of confidentiality and professionalism.
• Strong organizational and time-management skills, with the ability to prioritize competing demands.
• A collaborative, team-oriented approach and genuine commitment to employee experience.
• Cultural awareness, sensitivity, and respect for diversity and inclusion.

Other Assets

• CPHR designation (or working towards designation).
• Experience supporting seasonal workforces.
• Experience with employer-supported immigration programs.
• Experience supporting staff accommodation programs or employee housing.

What We Offer

• Salary range of $65,000-$75,000 per year, based on experience.
• Medical, Dental, and Life Insurance benefits.
• Employee rates for hotel stays.
• Volunteer support opportunities.
• Team enrichment events.
• Financial assistance for relevant education and professional development.
• Low-cost on-site housing (subject to availability).
• An inclusive, supportive, and respectful workplace.
• The opportunity to live and work on British Columbia's spectacular West Coast.

Join Our Team

If you are a people-focused HR professional who enjoys building trust, solving problems, and helping a team thrive, we'd love to hear from you.

Become part of a team committed to creating unforgettable experiences for our guests and our employees, while living and working in one of Canada's most beautiful destinations.

This job description is intended to provide an overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. Responsibilities may evolve to meet the operational needs of the resort.