Human Resources Business Partner, Canada

L'Occitane en Provence; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in beauty and skincare is seeking a Human Resources Business Partner (HRBP) for its operations in Canada. The HRBP will provide support to both retail and corporate teams, championing HR functions such as employee relations, onboarding, and legal compliance while fostering a positive work environment.

Qualifications

• Minimum 5 years of progressive HR experience in a similar role.
• Experience with both corporate and retail employee populations.

Responsibilities

• Act as the primary point of contact for employee relations matters.
• Coordinate onboarding and offboarding activities.
• Support immigration and relocation compliance.

Skills

Interpersonal skills

Collaborative

Analytical

Communication

Education

Bachelor’s degree in Human Resources, Business, or a related field

HR certification (PHR/SPHR, SHRM-CP/SCP, or CHRP)

Job description

JOB SUMMARY:
The Human Resources Business Partner (HRBP) is to provide support to our both our retail and corporate teams across Canada. In this dynamic role, you'll serve as a strategic partner and trusted advisor, delivering hands-on HR support while championing our values and fostering a positive and compliant work environment. You'll lead key HR functions including employee relations, onboarding/offboarding, immigration and legal compliance, and broader HR operations.

JOB RESPONSIBILITIES:

• Employee Relations & Performance Management
  • Act as the primary point of contact for employee relations matters, handling concerns with discretion, empathy, and efficiency.
  • Partner with managers to cultivate an inclusive, respectful, and legally compliant workplace aligned with L’Occitane values and Canadian employment standards.
  • Oversee the leave of absence and accommodation process, ensuring smooth experiences for employees.
  • Work closely with legal counsel to mitigate risk and ensure consistent resolution of complex matters.
  • Maintain logs to track employee relations and accommodation trends, supporting data-driven decision-making.
  • Collaborate with Talent Acquisition to support employee development, succession planning, and retention strategies.
• Onboarding and Off-boarding:
  • Coordinate all pre-hire activities for corporate employees, including IT setup, documentation, and workspace preparation.
  • Conduct 30/60/90-day check-ins to support new hire integration and performance.
  • Maintain onboarding metrics and share quarterly insights with the Senior HRBP.
  • Continuously enhance the onboarding experience through feedback and innovation.
  • Lead exit interviews and monitor trends to inform continuous improvement initiatives.
  • Ensure compliance with document retention and termination processes.
  • Deliver quarterly offboarding reports to HR leadership with actionable insights.
• Immigration & Relocation Support
  • Support the preparation of employment-based immigration petitions and maintain compliance with immigration laws.
  • Keep employees informed of relevant immigration updates and ensure documentation is up-to-date and consistent.
• HR Policies & Compliance
  • Assist with the creation, implementation, and communication of HR policies and procedures.
  • Lead policy rollouts and ensure compliance with local regulations.
  • Conduct and document monthly health and safety inspections for both office and retail locations.
  • Partner with Payroll to conduct audits and maintain accurate wage tracking.
• Office Operations (Canada Office)
  • Serve as the point of contact for health, safety, and office compliance matters.
  • Provide backup support for Office Management, including assisting with emergencies and urgent situations as needed.
  • Manage and distribute internal office announcements and communications.
• All other duties as assigned.

KEY PERFORMANCE INDICATORS:

• Smooth execution of HR policies and procedures
• Decreased legal risks through proactive employee relations management
• Timely and compliant immigration support
• Positive feedback from onboarding and offboarding surveys
• Adherence to audit standards and legal requirements

REQUIREMENTS:
EDUCATION:

• Bachelor’s degree in Human Resources, Business, or a related field
• HR certification (PHR/SPHR, SHRM-CP/SCP, or CHRP) is preferred

EXPERIENCE:

• Minimum 5 years of progressive HR experience in a similar role.
• Experience supporting both corporate and retail employee populations across multiple locations

SKILLS:

• Strong interpersonal skills with the ability to build trusted partnerships across all levels of the organization
• Collaborative team player committed to achieving shared goals
• Deep understanding of organizational dynamics and HR best practices
• Analytical and solution-oriented, with a focus on continuous improvement
• Excellent written, verbal, and presentation skills

PHYSICAL & TRAVEL REQUIREMENTS:

• Must be able work in normal office conditions
• Must be able to travel via airplane within the Canada and Internationally

All Applicants:

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