Human Resources Business Partner - ACX Head Office

Autocanada; Charlottetown; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service

Employee and Family Assistance

Company-wide events

Professional development

Job summary

ACX, a national collision repair leader, seeks an experienced Human Resources Business Partner to partner with site leaders across Canada. You will lead workforce planning, talent management, and employee relations, traveling about 25% to visit sites and support operations.

You will drive people strategy, monitor HR metrics, and coach leaders on performance and development. If you thrive in a multi-site environment and can align recruitment with business needs, join ACX and help deliver

Qualifications

• Experience in an HR Business Partner or comparable HR role.
• Strong business acumen and experience partnering with operational leaders.
• Knowledge of employee relations, workforce planning, and talent management.
• Ability to use HR metrics to influence decisions and improve business outcomes.
• Strong communication, relationship-building, and problem-solving skills.

Responsibilities

• Partner with site leaders on workforce planning, organizational design, and people strategy.
• Monitor headcount, turnover, absenteeism, and overtime costs, implementing action plans to improve performance.
• Coach leaders on employee relations, performance management, and leadership effectiveness.
• Support talent assessments, succession planning, leadership development, and internal promotions.
• Partner with Talent Acquisition to align recruitment with business needs and approved headcount.
• Support acquisitions, organizational change, and consistent HR practices across assigned sites.
• Track HR KPIs and provide insights to drive continuous improvement.

Skills

HR Business Partner experience

Business acumen

Employee relations

Workforce planning

Talent management

HR metrics

Communication

Relationship-building

Problem-solving

Job description

Join the ride!

Join the ride!

Position

Human Resources Business Partner

Location

ACX Head Office - Eastern or Western Canada

Classification

Full-Time, Immediate Hire

ACX is a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards.

Geographic Scope & Travel

Approximately 25% travel is required to visit assigned sites across Western and Eastern Canada, build relationships with site leaders, and support operational and HR priorities.

Your area of focus.

• Partner with site leaders on workforce planning, organizational design, and people strategy.
• Monitor headcount, turnover, absenteeism, and overtime costs, implementing action plans to improve performance.
• Coach leaders on employee relations, performance management, and leadership effectiveness.
• Support talent assessments, succession planning, leadership development, and internal promotions.
• Partner with Talent Acquisition to align recruitment with business needs and approved headcount.
• Support acquisitions, organizational change, and consistent HR practices across assigned sites.
• Track HR KPIs and provide insights to drive continuous improvement.

What drives your day-to-day?

• Success will be measured through effective workforce planning, improved turnover and absenteeism, leadership development, internal talent progression, acquisition execution, and effective workforce cost management.
• If you enjoy developing leaders, strengthening teams, and delivering measurable business results, we invite you to join our team.

What Are The Must-haves...

• Experience in an HR Business Partner or comparable HR role.
• Strong business acumen and experience partnering with operational leaders.
• Knowledge of employee relations, workforce planning, and talent management.
• Ability to use HR metrics to influence decisions and improve business outcomes.
• Strong communication, relationship-building, and problem-solving skills.
• Experience supporting multi-site teams is an asset.

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

Success in This Role

Success will be measured through effective workforce planning, improved turnover and absenteeism, leadership development, internal talent progression, acquisition execution, and effective workforce cost management.

If you enjoy developing leaders, strengthening teams, and delivering measurable business results, we invite you to join our team.

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. ACX is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.