Human Resources Business Partner

OSL Retail Services; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading retail services company in Peel Region is seeking an experienced Human Resources Business Partner to drive HR initiatives aligned with business objectives. The ideal candidate will have a strong background in employee relations and coaching, with at least two years of HR experience. This role offers competitive compensation and a supportive workplace culture.

Benefits

Competitive base salary + bonus

RRSP matching program

Vacation plus additional flex days

Comprehensive health, dental and life benefits

Training and development opportunities

Qualifications

• Minimum two years of work experience in a Human Resources role.
• Bilingual in English and French an asset.
• Ability to work in a fast-paced environment.

Responsibilities

• Partnering with business leaders to align HR strategies.
• Advising on workforce planning and organizational development.
• Driving initiatives to improve employee engagement and retention.

Skills

Employee relations

Coaching

Conflict resolution

Interpersonal skills

Communication skills

Education

Bachelor's degree in Business specializing in Human Resources

Post grad diploma in Human Resources

Tools

Microsoft Office Suite

Job description

Overview

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

The Company

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About the role

The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business objectives. This role encompasses a range of HR generalist and administrative responsibilities, including employee data management, benefits administration, and policy compliance. The HRBP provides guidance on legislative and company policies, supports field management in addressing workplace concerns, and partners with leadership to enhance employee experience, engagement, and operational efficiency. By leveraging data insights and best practices, the HRBP plays a critical role in fostering a compliant, high-performing, and people-centric work environment.

What you’re responsible for

• Partnering with business leaders to align HR strategies with organizational objectives
• Providing data-driven insights to influence decision-making
• Advising on workforce planning, talent management, and organizational development
• Acting as a trusted advisor to managers and employees on HR policies and best practices
• Managing conflict resolution, investigations, and disciplinary actions
• Driving initiatives to improve employee engagement and retention
• Assisting with performance review cycles and career development programs
• Coaching managers on performance improvement and leadership development
• Identifying training needs and facilitating learning initiatives
• Ensuring adherence to labor laws, company policies, and industry regulations
• Overseeing workplace investigations and compliance audits
• Building strong relationships with department heads and executives
• Acting as a consultant to drive HR initiatives that impact business results
• Presenting HR metrics and trends to leadership teams for strategic decision-making

Job Requirements

• Minimum two years of work experience in a Human Resources role preferably including employee relations, coaching and investigations exposure
• A college or university degree, preferably in business specializing in Human Resources
• Post grad diploma in Human Resources preferred
• Bilingual in English and French an asset
• Excellent communications skills, verbal and written
• Effective time management skills and highly organized
• Excellent interpersonal relation skills
• Strong computer skills including proficiency in Microsoft Office Suite
• Conviction to improve personally and support continuous improvement
• High level of personal integrity
• Positive and supportive tone, attitude, and work ethic
• Ability to work in a fast-paced environment and be a self-starter
• Previous multi-unit national retail experience preferred

What’s in it for you

• Competitive base salary +bonus
• RRSP matching program
• Vacation plus additional flex days
• Comprehensive health, dental and life benefits
• Training and development opportunities to grow your career
• A supportive workplace culture and work environment

The Interview Process

• Step 1 : If your profile is a match, we will invite you for a first conversation with the recruiter.
• Step 2 : The next step is an in-person interview with the hiring Manager.
• Step 3 : The next step is an in-person interview with the hiring Manager and Director.