Human Resources Business Advisor - 18-Month term

Performance and Learning; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

NAV CANADA seeks a Human Resources Business Advisor for an 18-month term to partner with leaders across the Montreal region. You will guide labour relations matters, interpret collective agreements, and support policy administration while fostering strong relationships with unions and employees.

The role requires strong investigation skills, experience in a unionized environment, and fluency in English and French. This hybrid position offers varied HR challenges and opportunities for impact.

Qualifications

• Bachelor’s degree or equivalent in Human Resources or related field, or professional HR certification.
• 3 to 5 years experience in a similar role.
• Bilingualism in French and English, orally and in writing.
• Experience in performing investigations and report writing.
• Experience in a unionized environment.
• Thorough understanding of Labour Relations and legislative requirements.
• Thorough understanding of HR best practices and strategic programs.
• HR systems experience, such as Workday.
• Experienced MS Office User (Word, Excel, SharePoint, One Note).

Responsibilities

• Partner with the HR Business Partner to assist the Montreal FIR to meet its strategic goals and objectives through management and enhancement of existing HR programs and practices.
• Participate in corporate and regional projects or initiatives with significant impact on policies and change within the region.
• Support first level managers on application of policy/programs and collective agreements; build relationships with cross-functional teams, management, unions, and stakeholders.
• Foster labour-management relationships and collaborate with union representatives to resolve workplace issues.
• Support proper and consistent application of corporate policies and practices.

Skills

Bilingual (French and English)

Investigations experience

Unionized environment experience

Labour relations knowledge

HR best practices knowledge

Workday experience

MS Office user (Word, Excel, SharePoi​

Education

Bachelor’s degree or equivalent in Human Resources or related field

Tools

Workday

MS Office Suite (Word, Excel, SharePoint, OneNote)

Job description

Job Posting Title

Human Resources Business Advisor - 18-Month term

Job Category

HR Business Partner, Professionals

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-25

Job Grade

P3

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

The Human Resources Business Advisor serves as a trusted partner to leaders, employees, and union representatives in a highly unionized environment. The role provides guidance on a broad range of labour relations and human resources matters, including but not limited to the application of collective agreements, grievance management, workplace investigations, policy administration, performance management, attendance management, and conflict resolution.
Working closely with leaders within the Montreal Flight Information Region (FIR), the incumbent fosters strong labour-management relationships, supports constructive union collaboration, and provides sound advice.
As a successful candidate, you thrive in a fast-paced and challenging environment, are strong in influencing and mentoring others and can gain trust and build strong relationships with leaders, unions, and employees. Confident in providing labour relations and human resources guidance, including navigating complex workplace situations and having difficult conversations. You are efficient in your work with great time management skills. You are tactical, use good judgement and are ok with not having all the answers and coming to solutions together.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Diverse and inclusive workforce

Language Requirements

Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.

In this role you will:

• Partner with the HR Business Partner to assist the Montreal FIR (Quebec region) to meet its strategic goals and objectives through management and enhancement of existing HR programs and practices, and implementation of new programs and procedures that reflect best practices, legislative requirements and NAV CANADA’s corporate culture.
• Participate in corporate and regional projects or initiatives that have significant impact on organizational policies and change within the region.
• Supports the first level managers and below on proper and consistent application applicable policy/programs and collective agreements. Builds and maintains a relationship with cross-functional teams, management, unions, and stakeholders, to foster and support coordination of objectives. Participates on projects with HR or cross-functional teams.
• Fosters strong labour-management relationships and supports constructive collaboration with union representatives to resolve workplace issues effectively.
• Support the HRBP on proper and consistent application of corporate policies and practices.
• Interpret applicable policies, programs and complex collective agreements related to organization restructures, staffing policies, procedures and processes.
• Participate in complaint stage discussions with employees and union partners aimed at resolving employee and union concerns.
• Conduct and lead low-complexity investigations while supporting broader investigative processes. Provides guidance on workplace conflict to managers.
• Provide research and recommendations to assist HRBP with investigations and resolution of employee relations matters.
• Perform research and analysis using internal and external resources to assist management and inform recommendations on programs, processes, and practices.
• Partner with the Centres of Excellence (CoEs) to enhance services and initiatives involving Disability Management, Leadership and Development, Total Rewards, Legislated Programs, Talent, Organizational Effectiveness and Workforce Planning.
• Interpret and apply employment legislation (e.g., Canada Labour Code, Canadian Human Rights Act,) to ensure compliance and provide sound guidance.
• Maintain a network of internal and external contacts to stay current on industry trends, labour market developments, legislation, and HR best practices.
• Represent NAV CANADA at external networking events, associations, and career fairs to promote the organization’s brand.

What you bring:

• Bachelor’s degree or equivalent in Human Resource or a related field, or professional Human Resources certification
• 3 to 5 years experience in a similar role
• Bilingualism in French and English, orally and in writing
• Experience in performing investigations and report writing
• Experience in a unionized environment
• Thorough understanding of Labour Relations and legislative requirements
• Thorough understanding of HR best practices and strategic programs
• HR systems experience, such as Workday
• Experienced MS Office User (Word, Excel, SharePoint, One Note)

How others describe you:

• You build strong, trust-based relationships with a wide range of stakeholders
• You demonstrate a high level of professional judgement, discretion, and integrity
• You effectively coach managers and employees through complex and sensitive situations
• You confidently apply HR expertise across policies, programs, and processes
• You bring strong analytical thinking and sound problem-solving skills
• You are a credible advisor with proven internal consulting capability
• You remain composed, resilient, and solution-focused when navigating conflict, competing perspectives, and high-pressure employee relations matters

Working Conditions:

• This position is a hybrid position with a minimum of 4 days per week on site
• Occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier‑free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.