Human Resource Manager - People & Culture

Verifast; Toronto; Hybrid; CAD 154,000 - 181,000; Full time

Benefits offered by this job

Health reimbursement

Job summary

VeriFast is seeking an experienced HR leader to own recruiting, contracts, benefits, compliance, and employee relations across a multi-country workforce. The role requires partnering with hiring managers, managing offers, and ensuring regulatory compliance in the U.S., Canada, and globally.

The position offers a full-time schedule with hybrid or remote work options depending on location, and a compensation package in USD reflecting experience and geographic scope.

Qualifications

• Five or more years of progressive HR experience across recruiting, benefits, compliance, and employee relations.
• Experience managing HR matters across the U.S. and Canada; international hiring experience is a strong asset.
• Knowledge of U.S. and Canadian employment law; familiarity with EOR and PEO models for international hiring.
• Experience drafting and managing employment agreements, offer letters, and contractor agreements.
• Proven experience owning full-cycle recruiting and partnering closely with hiring managers.
• Experience managing performance management and compensation or bonus cycles.
• Strong discretion handling confidential employee, compensation, and legal matters.
• Excellent communication, organization, and stakeholder-management skills.
• Experience with HRIS/ATS platforms such as Rippling, BambooHR, Gusto, or Greenhouse is an asset.

Responsibilities

• Partner with hiring managers to scope open roles, define requirements, and translate them into clear, compelling job descriptions.
• Own job posting and distribution across job boards, the company careers page, LinkedIn, and other channels.
• Manage the full interview process, including coordinating interview panels, building interview guides and scorecards, screening resumes, and conducting initial phone and video interviews.
• Guide hiring managers through structured interviewing, feedback collection, and decision-making to reduce bias and improve hiring quality.
• Extend and negotiate offers and manage the offer-to-start pipeline, including background checks and pre-employment requirements.
• Track recruiting metrics, including time-to-fill, source of hire, and offer-acceptance rate, and report on hiring pipeline health.

Skills

HR experience

Recruiting

Employee relations

Compliance

Stakeholder management

Tools

Rippling

BambooHR

Gusto

Greenhouse

Job description

Key Responsibilities

Recruiting, Hiring & Hiring Manager Partnership

• Partner with hiring managers to scope open roles, define requirements, and translate them into clear, compelling job descriptions.
• Own job posting and distribution across job boards, the company careers page, LinkedIn, and other channels.
• Manage the full interview process, including coordinating interview panels, building interview guides and scorecards, screening resumes, and conducting initial phone and video interviews.
• Guide hiring managers through structured interviewing, feedback collection, and decision-making to reduce bias and improve hiring quality.
• Extend and negotiate offers and manage the offer-to-start pipeline, including background checks and pre-employment requirements.
• Track recruiting metrics, including time-to-fill, source of hire, and offer-acceptance rate, and report on hiring pipeline health.

Employment Contracts & Agreements

• Draft, review, and manage employment agreements, offer letters, independent contractor agreements, and consulting agreements for U.S., Canadian, and international hires.
• Ensure contracts reflect the correct worker classification—employee or contractor—and comply with applicable local employment laws.
• Coordinate with outside counsel and Employer of Record (EOR) or Professional Employer Organization (PEO) partners for international employment arrangements.
• Maintain templates for offer letters, employment agreements, NDAs, and separation agreements, keeping them current as regulations change.

Benefits & Policy Administration

• Administer employee benefits programs, including health, dental, vision, retirement plans such as 401(k) and RRSP, and leave programs across all countries of operation.
• Serve as the primary point of contact for benefits enrollment, renewals, vendor relationships, and employee questions.
• Develop, maintain, and communicate HR policies and employee handbooks tailored to each jurisdiction’s requirements.
• Administer leaves of absence, including parental leave, statutory leave in Canada and other countries, and accommodation requests.

Employment Law, Compliance & Regulatory Handling

• Monitor and ensure compliance with U.S. federal and state employment laws, including FLSA, EEOC, ADA, and state-specific requirements; Canadian federal and provincial employment standards; and applicable international labor regulations.
• Maintain compliant I-9 and work authorization processes in the U.S., work permit tracking in Canada and international jurisdictions, and required labor postings.
• Manage payroll-related compliance matters in partnership with Finance and Payroll, including worker classification, statutory deductions, and multi-jurisdiction tax considerations.
• Keep policies, contracts, and practices current as laws change, identify legal risks, and escalation matters to leadership or outside counsel when necessary.
• Lead investigations into employee relations matters and ensure fair, well-documented, and legally sound resolutions.

People & Culture, Performance & Compensation

• Own the People & Culture calendar, including recurring monthly meetings and check-ins with employees and leadership regarding culture, engagement, and team health.
• Design and manage the performance management cycle, including goal-setting, mid-year and annual reviews, performance improvement plans, and manager coaching.
• Administer bonus and incentive compensation programs, including calculation support, employee communications, and payout coordination with Finance.
• Lead employee engagement initiatives, recognition programs, and culture-building activities across a distributed, multi-country workforce.

Qualifications

• Five or more years of progressive HR experience, including generalist or HR Manager responsibility across recruiting, benefits, compliance, and employee relations.
• Demonstrated experience managing HR and employment matters across multiple countries, ideally including both the U.S. and Canada. Additional international experience is a strong asset.
• Working knowledge of U.S. and Canadian employment law and familiarity with EOR and PEO models for international hiring.
• Experience drafting and managing employment agreements, offer letters, and contractor agreements.
• Proven experience owning full-cycle recruiting and partnering closely with hiring managers.
• Experience managing performance management and compensation or bonus cycles.
• Strong discretion and judgment when handling confidential employee, compensation, and legal matters.
• Excellent communication, organization, and stakeholder-management skills.
• Experience with Rippling is preferred. Experience with other HRIS and ATS platforms, such as BambooHR, Gusto, or Greenhouse, is an asset.

Preferred Qualifications

• Previous experience at an early-stage or high-growth startup, including building HR infrastructure from the ground up.
• Experience with global payroll or EOR platforms, such as Deel, Remote, or Rippling Global.

Compensation, Benefits & Work Arrangement

• Location: VeriFast is headquartered in Toronto, Ontario.
• Work Arrangement: This is a full-time position with hybrid or remote work options depending on location.
• Compensation: $110,000–$130,000 USD annually, based on experience.
• Health & Wellness: Eligible employees receive a health expense reimbursement benefit in accordance with the Company's applicable reimbursement policy.