Human Resources Outsourcing, Supervisor

RSM Canada; Toronto; Hybrid; CAD 88,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits package

Flexibility in schedule

Discretionary performance bonus

Job summary

RSM Canada is seeking an experienced HR Consultant to lead and oversee HR operations for multiple clients. This role requires 5–10+ years of HR experience, particularly in supporting US-based organizations. You'll provide strategic HR guidance, manage a team of consultants, and implement HRIS solutions.

The position offers a competitive salary range of $88,000 - $150,000 along with a discretionary bonus based on performance.

Qualifications

• 5–10+ years of HR experience supporting US based organizations.
• Experience managing HR professionals including mentoring and coaching.
• Ability to manage ambiguity and lead through change.

Responsibilities

• Oversee a team of HR Consultants to ensure effective execution of HR operations.
• Provide strategic HR guidance on employee relations and compliance.
• Lead and support client side HRIS selection and implementation.

Skills

HR experience supporting US based organizations

Project management skills

Communication and relationship-building skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Rippling

UKG

ADP

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities

• Client & Team Leadership: Oversee a team of HR Consultants, ensuring the effective execution of HR operations, compliance, and advisory services for multiple clients.
• HR Advisory & Compliance: Provide strategic HR guidance on employee relations, performance management, legal compliance, and HR best practices.
• Process Optimization & Scalability: Develop and standardize repeatable, scalable HR processes that improve efficiency and consistency across clients.
• Multi-Client HR Oversight: Manage HR service delivery across multiple clients or business units, ensuring tailored and compliant HR support.
• HRIS Implementation & Technology Management: Lead and support client side HRIS selection, implementation, and optimization (e.g., Rippling, UKG, ADP, Paychex, Paylocity).
• Mergers & Acquisitions (M&A) Support: Assist with HR due diligence, risk assessment, and post-merger integration strategies.
• HR Assessments & Compliance Reviews: Conduct comprehensive HR compliance assessments, identify potential risks, and develop corrective action plans to ensure regulatory adherence and operational efficiency.
• Business Development & Practice Growth: Support proposals, client presentations, and service expansion initiatives as an HR subject matter expert.
• Talent Development & Team Coaching: Mentor and develop HR Consultants, ensuring continuous learning and professional growth.
• Ambiguity & Change Management: Lead teams and clients through organizational change, workforce transitions, and evolving business needs.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5–10+ years of HR experience supporting US based organizations
• Experience managing HR professionals (mentoring, coaching, performance management).
• Multi-client or multi-business unit experience (consulting, outsourcing, or large corporate HR roles with multiple stakeholders).
• Expertise in US based HR strategy, compliance, policy development, and process improvement.
• Experience advising on complex US HR matters (employee relations, performance management, legal compliance, investigations).
• Proven ability to build, optimize, and scale HR processes.
• Strong project management skills (HR technology implementations, mergers/acquisitions, assessments).
• Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity, etc.).
• Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs.
• Excellent communication and relationship-building skills (internal teams, clients, leadership).
• Travel up to 25% may be required based on client and business needs.

Preferred Qualifications

• SHRM and/or HRCI certification
• Experience in HR outsourcing or HR consulting firms that support US based clients
• Benefits certifications or insurance licenses are a plus.
• Experience supporting multiple industries and consulting on HR best practices.
• Familiarity with HR compliance assessments, M&A, and HR process automation.
• Business development support experience and/or willingness to learn (proposals, client meetings, service expansion).

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $88,000 - $150,000

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.