HR Generalist

Jones DesLauriers Insurance Management Inc.; Canada; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking an HR Generalist to support key HR projects and processes as part of their growth journey. This role involves administrative support, data analytics, employee relations, and ensuring compliance with HR best practices across various broker partners. The ideal candidate will have a Bachelor’s Degree, relevant HR experience, and strong communication skills, with a commitment to diversity and inclusion.

Qualifications

• 3+ years of progressive HR experience, ideally as a Generalist in a growing company.
• Bilingual skills in English and French as an asset.
• Experience in the Insurance industry is preferred.

Responsibilities

• Serve as a key HR Partner for Navacord and broker partner concerns nationwide.
• Collect, analyze, and report data across Navacord and Broker Partners.
• Support the full Merger and Acquisition process for new broker partners.

Skills

Customer service

Process management

Negotiation

Interpersonal skills

Communication

Attention to detail

Organizational skills

Education

Bachelor’s Degree

CHRP designation or working towards it

Tools

Excel

Microsoft Suite

Job description

TORONTO, ON| Reporting to : Manager, Human Resources | Hybrid

POSITION OVERVIEW

The HR Generalist is responsible for administering, maintaining, and enhancing key HR projects, processes, and initiatives that drive change and transformation across Navacord and various Broker Partners as we continue our rapid growth journey. This is a true generalist role that includes aspects of administrative support, data collection / analytics, employee relations, acquisition integration, process improvement, and facilitating alignment of new acquisitions with various processes and tools.

RESPONSIBILITIES

• Serve as a key HR Partner for Navacord and all broker partner concerns and HR operational inquiries nationwide, addressing and resolving issues with high confidentiality and ensuring compliance with provincial legal requirements.
• Provide guidance to managers and employees on day-to-day HR matters and HR best practices, with a primary focus on our Navacord Corporate Team and Broker Partners within our HR Shared Service model.
• Collect, analyze, and report data across Navacord and all Broker Partners, including turnover data, compliance information, workforce details, and advisor statistics through various tracking methods.
• Conduct audits as needed to identify areas for improvement and ensure compliance, and then support businesses in closing any identified gaps.
• Ensure national compliance with employment laws and regulations and assist in the development and maintenance of national HR best practice resources and templates.
• Support the full Merger and Acquisition process for new broker partners, including due diligence, onboarding, and integration.
• Lead Navacord One Culture initiatives as needed, which will also encompass the coordination and execution of national employee surveys and any resulting action plans to enhance engagement and culture.
• Perform administrative functions as needed for a variety of documentation items : employment verification, total rewards documents, role transitions, offer letters, leave of absence, performance management, terminations, etc.
• Support programs and processes that facilitate the growth and HR transformation of various Navacord partners nationwide, including but not limited to performance management, compensation, employee engagement, succession planning, and M&A integration activity.
• Update and maintain the HR playbook database leveraged by our Presidents & national HR team and develop best practice resources in various HR disciplines, including compliance, performance management, recruitment, employee engagement, one culture, compensation, and general HR administration.
• Assist with identifying, evaluating, and implementing new HR technologies, supporting the integration into HR processes, providing training, and monitoring technology effectiveness.
• Create internal and external communications related to HR programs, initiatives, processes, or changes.
• Participate in and support special projects as assigned, collaborating with cross-functional teams to drive project success.
• Perform other tasks and responsibilities as assigned.

REQUIREMENTS

• Bachelor’s Degree or equivalent work experience.
• CHRP (or equivalent) designation or working towards it.
• 3+ years of progressive HR experience, ideally as a Generalist in a growing company.
• Strong customer service, business acumen, process management, and negotiation skills.
• Strong interpersonal and communication skills, with bilingual skills in English and French as an asset.
• High attention to detail and strong organizational skills, with the ability to prioritize competing tasks.
• Must be able to keep sensitive information confidential.
• Experience in the Insurance industry is preferred.
• Proficient in Excel and Microsoft Suite with an analytical mindset is preferred.

Qualified candidates are invited to email their resume and cover letter to [e-mail]

Jones DesLauriers is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.