HR Business Partner Consultant, Corporate Retail Stores

canadiantirecorporation; Calgary; On-site; CAD 64,000 - 106,000; Full time

Benefits offered by this job

Store discounts

Learning Academy

Profit sharing

Retirement savings plan

Mental health benefits

Job summary

Canadian Tire Corporation, Limited is seeking an HR Business Partner consultant to provide frontline employee relations support for our high-volume Corporate Retail Store population. You will counsel employees and managers on inquiries, lead workplace investigations, and partner with stakeholders to deliver consistent, inclusive outcomes.

Your experience should include conflict resolution, performance management, and knowledge of HR disciplines.

Qualifications

• Post secondary education in Business Administration, Human Resources, or a related field.
• Minimum 5 years of HR experience focusing on employee relations in a high-volume/retail environment.
• Strong knowledge of HR principles, practices, and employment legislation.
• Ability to build strong relationships with business partners and drive decisions without direct authority.
• Ability to work inclusively across diverse employee populations.
• Sound judgment to analyze situations and take decisive action.
• Excellent communication, interpersonal, and conflict resolution skills.
• Experience conducting workplace investigations is an asset.
• Proficiency in Microsoft Office and HRMS/HCM systems; Workday is an asset.

Responsibilities

• Provide mediation for employees and leaders experiencing workplace conflict to resolve issues.
• Coach and support District Managers and Store Managers on employee matters including corrective action and performance management.
• Assist with non-medical accommodation requests to support employee well-being.
• Leverage HR disciplines to provide specialized support beyond self-service systems.
• Identify options for the business and coach leaders on outcomes of people-related decisions.

Skills

Employee relations

Communication

Conflict resolution

HR policy knowledge

Workday knowledge

Education

Post-secondary education in Business Administration or Human Resources

Tools

MS Office

Workday (asset)

Job description

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner.

• Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation
• Provide coaching, consultation and support to District Managers and Store Managers on individual employee issues, corrective action, performance management and terminations
• Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being
• Leverage extensive knowledge of HR disciplines (including employee relations, performance management, disability/leave management, etc.) to provide specialized support beyond the capabilities of employee and manager self-service systems
• Identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people-related decisions

What you bring

• Post secondary education in Business Administration, Human Resources, or a related field
• Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment
• Strong knowledge of HR principles, practices, and employment legislation
• Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority
• Capable of working seamlessly and inclusively across multiple diverse employee populations
• Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action
• Excellent communication, interpersonal, and conflict resolution skills
• Experience conducting workplace investigation and inquiry is an asset
• Proficiency in Microsoft Office Suite and HRMS/HCM systems; Experience with Workday is an asset

Our typical hiring range is between $64,000.00 and $106,000.00 CAD Annual. The target salary range is between $80,000.00 and $85,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, pe