HR Business Partner

Northland Properties; Toronto; Hybrid; CAD 90,000 - 105,000; Full time

Job summary

Northland Properties is seeking an experienced Human Resources Business Partner to provide strategic and practical people support across our Hotel Group. You will work with General Managers and senior leaders to translate HR programs into property-level actions that boost operational performance and guest experiences.

You will partner on workforce planning, talent management, and employee relations in a fast-paced multi-property environment.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Five to seven years of progressive HR experience, including at least three years in a strategic HR or HR Business Partner role.
• Strong knowledge of HR practices and applicable employment legislation and regulations.
• Demonstrated experience in talent management, organizational development, performance management, and employee relations.
• Excellent communication, leadership, relationship-building, and stakeholder-management skills.

Responsibilities

• Partner with senior leaders to set HR priorities and deliver practical people solutions aligned with business goals.
• Review staffing structures, labour deployment, scheduling, overtime, attendance, retention, and labour-cost considerations.
• Develop property-specific recruitment and retention responses for high-volume hotel roles.
• Coach leaders on employee relations, performance management, workplace conflict, documentation, investigations, and follow-up.
• Coordinate people-related requirements for property openings, acquisitions, renovations, and leadership transitions.
• Support talent planning, succession, leadership development, employee engagement, and career growth.
• Review property-level people metrics with General Managers and develop targeted action plans for locations needing support.
• Promote safe, respectful, inclusive, and legally compliant workplaces, including accommodation and return-to-work support.

Education

Bachelor's degree in Human Resources or related field

Master’s degree or HR designation (asset)

Strong communication and leadership

Stakeholder management

Analytical judgement

HRIS proficiency

Microsoft Office proficiency

Tools

HRIS systems

MS Office

Job description

Human Resources Business Partner

Hotel Group | Human Resources

Build strong teams. Support exceptional hotel experiences. We are looking for an experienced Human Resources Business Partner to provide strategic and practical people support across our Hotel Group. Working closely with our General Managers, hotel leadership teams, and senior leaders, you will translate HR programs into property-level actions that strengthen operational performance, employee engagement, and service culture.

The Opportunity

Reporting to the Director of HR & Quality, the HR Business Partner will act as a trusted advisor on workforce planning, talent management, employee relations, performance, organizational development, and HR compliance. This role combines strategic partnership with hands-on support in a fast-paced, multi-property hotel environment.

What You’ll Do

• Partner with senior leaders, General Managers, and hotel leadership teams to establish HR priorities and deliver practical people solutions aligned with business and brand objectives.
• Review and support leaders on staffing structures, labour deployment, scheduling, overtime, attendance, retention, and labour-cost considerations.
• Develop property-specific recruitment and retention responses for high-volume and hard-to-fill hotel roles.
• Coach leaders on employee relations, performance management, workplace conflict, documentation, investigations, and appropriate follow-up.
• Help coordinate people-related requirements for property openings, acquisitions, renovations, and management transitions.
• Support talent planning, succession, leadership development, employee engagement, and career growth.
• Review property-level people metrics with General Managers and develop targeted action plans for locations requiring additional support.
• Promote safe, respectful, inclusive, and legally compliant workplaces, including accommodation and return-to-work support.
• Maintain regular contact with assigned properties through remote consultation and on-site visits, traveling for investigations, leadership meetings, operational reviews, transitions, and other priority matters.

What You Bring

• A bachelor’s degree in Human Resources, Business Administration, or a related field; a master’s degree or recognized HR designation is an asset.
• Five to seven years of progressive HR experience, including at least three years in a strategic HR or HR Business Partner role.
• Strong knowledge of HR practices and applicable employment legislation and regulations.
• Demonstrated experience in talent management, organizational development, performance management, and employee relations.
• Excellent communication, leadership, relationship-building, and stakeholder-management skills.
• Strong analytical judgement and the ability to turn people data into practical recommendations.
• Proficiency with HRIS platforms and Microsoft Office applications.
• Hotel or hospitality industry experience is an asset.

Why Join Us?

This is an opportunity to influence people practices across a diverse hotel portfolio, work closely with operational leaders, and help build high-performing teams that deliver memorable guest experiences. You will have meaningful exposure to strategic initiatives while remaining connected to the day-to-day realities of hotel operations.

Compensation

The expected base salary range for this position is $90,000 to $105,000 annually, based on experience, qualifications, and demonstrated ability to support a multi-property hotel environment. This role may also be eligible for additional compensation and benefits in accordance with the company’s programs and policies.