HR Advisor

ALS Chemex de Mexico; North Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

ALS is seeking an HR Advisor to collaborate with the HR Director, delivering support across employee relations, recruitment, onboarding, and policy guidance for an assigned client group.

You will handle HR processes in alignment with company policies and employment laws, coaching managers and ensuring confidential, compliant HR practices within the organization.

Qualifications

• Sound judgment and strong relationship-building skills.
• Ability to deliver practical, consistent, and compliant HR support.

Responsibilities

• Act as the primary HR contact for employees, supervisors, and managers within the assigned client group.
• Provide HR advice, guidance, and support on human resources matters.
• Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and policy application.
• Escalate complex, high-risk or senior-level matters to the HR Director as appropriate.
• Support the consistent application of company policies, procedures, programs and employment practices.
• Advise employees and managers regarding HR programs, benefits, policies, and processes.
• Collaborate with subject matter experts across the HR team, ALS, and external partners to deliver results.
• Support the development and maintenance of a respectful, transparent workplace culture.
• Support employee relations matters, including workplace concerns, employee complaints, performance issues, and attendance concerns.

Job description

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position:

The HR Advisor works with the HR Director to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and individual contributors in all areas of HR including employee relations, recruitment, performance management, onboarding, employee communications, policy guidance and HR Administration. This role also works with the HR Director to deliver on more complex, sensitive, higher-risk, and strategic matters.

This role requires sound judgment, strong relationship-building skills, and the ability to deliver practical, consistent, and compliant HR support aligned with company policies, employment legislation, and business needs.

Specific Responsibilities:

HR Advisory Support

• Act as the primary HR contact for employees, supervisors, and managers within the assigned client group;
• Provide HR advice, guidance, and support on r employment-related matters;
• Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and application of company policies;
• Escalate complex, high-risk, sensitive, or senior-level matters to the HR Director as appropriate;
• Support the consistent application of company policies, procedures, programs and employment practices;
• Advise and educate employees and managers regarding company programs, benefits, policies, and HR processes;
• Collaborate with subject matter experts across the HR team, with subject matter experts across ALS, and with external support as needed to deliver results.
• Support the development and maintenance of a respectful, transparent, and engaged workplace culture.

Employee Relations and Performance Management

• Support employee relations matters, including workplace concerns, employee complaints, performance issues, attendance concerns, and conflict resolution;
• Assist with investigations by gathering information, preparing documentation, coordinating meetings, and supporting follow-up actions;
• Support progressive discipline and performance improvement processes, including drafting documentation and coaching managers through appropriate next steps;
• Assist with terminations, resignations, layoffs, transfers, promotions, demotions, and other employment changes, in coordination with the HR Director;
• Conduct or support exit interviews and assist in tracking themes or trends;
• Maintain confidentiality and sound judgment when handling sensitive employee and business information.

Recruitment and Workforce Support

• Support full-cycle recruitment activities for the assigned client group, in collaboration with Talent Acquisition and hiring managers;
• Assist managers with identifying staffing needs, preparing job postings, reviewing candidates, scheduling interviews, participating in interviews, and supporting offer preparation;
• Coordinate onboarding activities and new hire orientation programs;
• Support workforce planning activities, including headcount tracking, labour optimization, internal moves, and staffing changes;
• Ensure new hire documentation and employee information is accurate, complete, and submitted in a timely manner.

HR Program and Initiative Support

• Support the development and implementation of HR programs and initiatives, including performance management, annual compensation review, employee engagement, recognition, training and development, and policy rollouts;
• Assist in developing, coordinating, and delivering training or information sessions on HR policies, procedures, and programs;
• Support organizational development initiatives, including orientation programs, employee communications, engagement activities, and performance review processes;
• Conduct research and prepare information as required, including internal and external surveys, benchmarking, reports, and HR summaries;
• Assist with HR projects and process improvement initiatives as assigned.

Support to the HR Director

• Provide tactical, coordination, and administrative support to the HR Director in relation to HR matters involving senior managers and broader client group needs;
• Prepare draft documentation, correspondence, reports, and tracking tools;
• Assist with data gathering, analysis, and reporting to support decision-making;
• Support the HR Director in implementing HR initiatives, policy updates, organizational changes, and employee communications;
• Maintain accurate records and ensure appropriate documentation is retained in accordance with company processes.

HR Administration and Compliance

• Maintain and update employee files and HR records and systems, ensuring information is accurate, complete, confidential, and compliant with company requirements;
• Utilize HR and payroll information systems to manage employee information and support HR proce