HR Advisor

ALS Canada Ltd.; North Vancouver; On-site; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Extended medical

Dental coverage

Retirement plan with company match

Education support

Paid time off and growth opportunities

Job summary

ALS Canada Ltd. is seeking an HR Advisor to partner with the HR Director in delivering comprehensive HR support across a defined client group in North Vancouver.

The role covers employee relations, recruitment, onboarding, communications, policy guidance, and HR administration to ensure compliant and practical HR solutions. You will advise managers, coach supervisors, conduct investigations when needed, and help drive engagement while maintaining confidentiality.

Qualifications

• Completion of a university degree and/or college diploma in Human Resources Management, Business Administration, or a related discipline
• Minimum of 2 to 5 years of progressive HR experience, preferably in coordinator, advisor, or generalist capacity
• Bi-lingual French/English is an asset
• CPHR designation, or working toward CPHR designation, is preferred

Responsibilities

• Act as the primary HR contact for employees, supervisors, and managers within the assigned client group
• Provide HR advice, guidance, and support on employment-related matters
• Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and application of company policies
• Escalate complex, high-risk, sensitive, or senior-level matters to the HR Director as appropriate
• Support the consistent application of company policies, procedures, programs, and employment practices
• Advise and educate employees and managers regarding company programs, benefits, policies, and HR processes
• Collaborate with subject matter experts across the HR team and ALS
• Support the development and maintenance of a respectful, transparent, and engaged workplace culture
• Support employee relations matters, including workplace concerns and performance issues
• Assist with investigations by gathering information and preparing documentation
• Support progressive discipline and performance improvement processes
• Assist with terminations, resignations, layoffs, transfers, promotions, and other changes
• Conduct or support exit interviews and track themes
• Maintain confidentiality and sound judgment when handling sensitive information
• Support full-cycle recruitment activities
• Assist managers with staffing needs and interviews
• Coordinate onboarding and new hire orientation
• Support workforce planning and headcount tracking
• Ensure new hire documentation is accurate and timely
• Support HR programs including performance management, compensation review, engagement, and training

Skills

HR advisory

Employee relations

Coaching managers

Policy interpretation

Investigation support

Confidentiality

Communication skills

Training delivery

Education

University degree / college diploma in HRM or related

Tools

MS Word

MS Excel

PowerPoint

HR information systems (HRIS)

Job description

About the Position

The HR Advisor works with the HR Director to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and individual contributors in all areas of HR including employee relations, recruitment, performance management, onboarding, employee communications, policy guidance and HR Administration. This role also works with the HR Director to deliver on more complex, sensitive, higher-risk, and strategic matters. This role requires sound judgment, strong relationship-building skills, and the ability to deliver practical, consistent, and compliant HR support aligned with company policies, employment legislation, and business needs.

Specific Responsibilities

HR Advisory Support

• Act as the primary HR contact for employees, supervisors, and managers within the assigned client group
• Provide HR advice, guidance, and support on r employment-related matters
• Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and application of company policies
• Escalate complex, high-risk, sensitive, or senior-level matters to the HR Director as appropriate
• Support the consistent application of company policies, procedures, programs, and employment practices
• Advise and educate employees and managers regarding company programs, benefits, policies, and HR processes
• Collaborate with subject matter experts across the HR team, with subject matter experts across ALS, and with external support as required to deliver results
• Support the development and maintenance of a respectful, transparent, and engaged workplace culture

Employee Relations and Performance Management

• Support employee relations matters, including workplace concerns, employee complaints, performance issues, attendance concerns, and conflict resolution
• Assist with investigations by gathering information, preparing documentation, coordinating meetings, and supporting follow-up actions
• Support progressive discipline and performance improvement processes, including drafting documentation and coaching managers through appropriate next steps
• Assist with terminations, resignations, layoffs, transfers, promotions, demotions, and other employment changes, in coordination with the HR Director
• Conduct or support exit interviews and assist in tracking themes or trends
• Maintain confidentiality and sound judgment when handling sensitive employee and business information

Recruitment and Workforce Support

• Support full-cycle recruitment activities for the assigned client group, in collaboration with Talent Acquisition and hiring managers
• Assist managers with identifying staffing needs, preparing job postings, reviewing candidates, scheduling interviews, participating in interviews, and supporting offer preparation
• Coordinate onboarding activities and new hire orientation programs
• Support workforce planning activities, including headcount tracking, labour optimization, internal moves, and staffing changes
• Ensure new hire documentation and employee information is accurate, complete, and submitted in a timely manner

HR Program and Initiative Support

• Support the development and implementation of HR programs and initiatives, including performance management, annual compensation review, employee engagement, recognition, training and development, and policy rollouts
• Assist in developing, coordinating, and delivering training or information sessions on HR policies, procedures, and programs
• Support organizational development initiatives, including orientation programs, employee communications, engagement activities, and performance review processes
• Conduct research and prepare information as required, including internal and external surveys, benchmarking, reports, and HR summaries
• Assist with HR projects and process improvement initiatives as assigned

Support to the HR Director

• Provide tactical, coordination, and administrative support to the HR Director in relation to HR matters involving senior managers and broader client group needs
• Prepare draft documentation, correspondence, reports, and tracking tools
• Assist with data gathering, analysis, and reporting to support decision-making
• Support the HR Director in implementing HR initiatives, policy updates, organizational changes, and employee communications
• Maintain accurate records and ensure appropriate documentation is retained in accordance with company processes

HR Administration and Compliance

• Maintain and update employee files and HR records and systems, ensuring information is accurate, complete, confidential, and compliant with company requirements
• Utilise HR and payroll information systems to manage employee information and support HR processes
• Respond to routine HR inquiries from employees, managers, and external parties
• Complete requests for information from outside sources, including employment verification, reference checks, personnel file requests, wage information, and related matters, in accordance with company policy
• Ensure HR forms, policies, manuals, templates, and intranet content are current and accessible
• Assist with employee communications, employee events, and HR-related announcements
• Ensure compliance with applicable provincial and federal employment standards, human rights, privacy, employment equity, and other employment-related legislation
• Observe established safety regulations and comply with all ALS health and safety policies and procedures
• Perform other duties as assigned

Physical Demands

• Ability to sit at a desk and perform general office work, including periodic sedentary responsibilities
• Ability to use and view a computer screen for up to 8 hours per day
• Ability to communicate via telephone, video conference, and e-mail without assistance
• Ability to attend operational work areas as required
• Ability to travel independently on occasion as may be required
• Ability to wear issued personal protective equipment, such as dust masks, gloves, safety glasses, or other PPE, when required
• ALS operates in a 24/7 environment and may require occasional support outside of regular business hours, including day, afternoon, graveyard, or weekend shifts as business needs require

Required Knowledge, Skills & Abilities

• Strong working knowledge of human resources practices, employment standards, human rights, privacy, and related employment legislation
• Ability to provide practical HR advice to employees, supervisors, and junior managers while recognizing when to elevate complex matters
• Strong customer service orientation with the ability to build effective working relationships across all levels of the organization
• Demonstrated ability to handle confidential and sensitive information with discretion, professionalism, and sound judgment
• Strong communication skills, both written and verbal
• Ability to coach and guide managers through HR processes, employee relations matters, and performance management issues
• Strong organisational skills with the ability to manage multiple priorities, meet deadlines, and follow through on commitments
• Demonstrated judgement, integrity, critical thinking, attention to detail, and problem-solving ability
• Ability to work independently while also functioning effectively as part of a broader HR team
• Ability to effectively handle escalations and time-sensitive issues
• Professional, tactful, and approachable style
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, and HR information systems
• Ability to prepare clear documentation, reports, correspondence, and employee communications
• Ability to present information to small groups and support delivery of HR training or information sessions
• Results-oriented with a focus on the business impact and a sense of urgency

Required Qualifications

• Completion of a university degree and/or college diploma in Human Resources Management, Business Administration, or a related discipline, or an equivalent combination of education and experience
• Minimum of 2 to 5 years of progressive Human Resources experience, preferably in a coordinator, advisor, or generalist capacity
• Experience providing HR support to employees and managers in an operational or multi-site environment is an asset
• Experience with employee relations, recruitment, performance management, HR administration, and policy interpretation
• CPHR designation, or working toward CPHR designation, is preferred
• Bi-lingual French/English is an asset
• Previous experience supporting laboratory, operations, industrial, or 24/7 environments is an asset

Our Benefits

• For roles based in Canada, the estimated annual salary range is $70,000 - $85,000 CAD at the time of posting
• Compensation ranges may differ for roles based in other locations. Individual compensation is determined by factors such as job-related skills, relevant experience, education, and/or training
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

Working at ALS

We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.