Housing Support Specialist: End Homelessness

The Mustard Seed Society; Saskatoon; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Extended health and dental benefits

RRSP matching after one year

Wellness days

Job summary

The Mustard Seed Society in Saskatoon is seeking a Housing Support Worker to assist residents in a recovery-oriented housing program. The role reports to the Housing Manager and balances on-site residence support with outreach to community resources to promote housing stability and healthy living.

Responsibilities include helping residents find secure housing, coordinating daily living activities, accompanying residents to appointments, and providing medication assistance through the program

Qualifications

• Diploma or undergraduate degree in Human Services related fields such as Addictions, Nursing, Social Work, EMT, EMR, Psychology, along with professional registration where required or equivalent combination of experience and training
• Minimum of 1 year of experience working with marginalized individuals
• Passionate about ending homelessness in Saskatchewan
• Demonstrated compassion and empathy towards clients with addictions, mental illness, physical disabilities, behavioral issues, and/or medical issues
• Strong commitment to Trauma Informed Care and Recovery oriented care model principles
• A broad knowledge of and experience working with Indigenous communities is an asset
• Cultural sensitivity and respect for client individuality and self determination
• Knowledge/understanding of poverty, homelessness, oppression, addiction and mental illness
• Ability to work with minimal supervision
• Strong communication skills and ability to work within a cross-functional team
• Strong organizational, administrative and computer skills
• Ability to interact with a variety of individuals
• Conflict resolution skills and ability to manage residents in crisis situations and de-escalate situations while remaining calm and professional
• Willingness to complete required training (e.g. First Aid, SafeTALK, Non-violent) to be fully equipped to work with guests
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

Responsibilities

• Provide housing search assistance and secure housing for residents
• Assist with day-to-day operations, including food provision, assisting with laundry and cleaning of rooms to provide a safe, supportive living environment for our clients
• Connect with a specified group of residents living in supportive housing on an on-going basis to assist in building the skills of daily living including room checks
• Accompany residents to appointments if necessary
• Assess clients’ level of intoxication, risk factors, immediate needs, vulnerabilities and inform supervisor of any concerns
• Support the working relationship between the resident and their support network
• Provide medication assistance to residents who use the medication assistance program and coordinate with pharmacies as needed
• Provide information about community supports
• Refer residents to their Case Managers whenever possible/necessary and ensure there are clear lines of communication with outside organizations who serve the residents
• Engage in intentional interaction with residents to build rapport and foster community
• Document resident interactions, resident referrals, progress and any change in behavior
• Communicate with staff and managers regarding the general progress of the client
• Implement de-escalation techniques and conflict resolution strategies as needed
• Complete incident reports and daily logs in a timely manner
• Welcome and support volunteers when necessary
• Host community events
• Cover Front Desk for patrols and breaks
• Complete required training including but not limited to FOIP, First aid and CPR, Naloxone, NVCI and De-escalation certification and attend meetings
• Maintain professionalism and adhere to all policies and procedures including but not limited to Health & Safety and HR policies and procedures
• Other duties may be assigned

Skills

Compassion and empathy

Trauma-informed care

Strong communication

Cultural sensitivity

Team collaboration

Driving

Education

Diploma or degree in Human Services related fields

Job description

The Mustard Seed Society in Saskatoon is seeking a Housing Support Worker to assist residents in a recovery-oriented housing program. The role reports to the Housing Manager and balances on-site residence support with outreach to community resources to promote housing stability and healthy living.

Responsibilities include helping residents find secure housing, coordinating daily living activities, accompanying residents to appointments, and providing medication assistance through the program