Housing and Street Outreach Worker

Ask-Wellness-Society-2; Merritt; Sur place; CAD 38 000 - 43 000; Plein temps

Avantages offerts par ce poste

Dental and vision

Municipal Pension Plan

Training and development

Diversity days

Wellness plan

Vacation entitlements

Résumé du poste

ASK Wellness Society is seeking a Housing and Street Outreach Worker in Merritt to support program participants seeking housing services and to reduce homelessness. The role works with Housing, Street, and Health Navigation teams to address barriers and connect clients with shelter, detox, treatment, and health services.

You will provide crisis support when needed, document monthly statistics, and collaborate with community partners to move clients toward stable housing and supports in a

Qualifications

• Bachelor or equivalent in social services or related field.
• Drivers license with reliable transportation.
• VAT training is an asset.
• MHFA, ASIST or Trauma-informed practice an asset.

Responsabilités

• Provide housing support to program participants to pursue safe, affordable housing.
• Develop customized support plans and broker referrals to services.
• Mediate between landlords and clients and coordinate with partners.
• Maintain documentation and participate in PQI and compliance tasks.

Connaissances

Communication

Documentation

Interpersonal skills

Conflict management

Teamwork

Community resources

Formation

Bachelor of Social Work

Human Services Diploma

Outils

VAT training

ShareVision

HIFIS

MS Office

Description du poste

City: Merritt

Program and Site Location: Merritt Main Office, 2196 Quilchena Ave.

Reports To: Director of Merritt Operations

Term: Full-Time (30 hours per week)

Hours: Tuesday to Friday 8:30am to 4:30pm with ½ hour paid break

Wage Range: $27.53 to $31.57 based on education and related experience

What We Offer:

• Competitive benefits including but not limited to dental, vision, physiotherapy, massage and fertility upon eligibility
• Municipal Pension Plan upon eligibility
• On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2sLGBTQ+ training
• A culture of equality, inclusion, and diversity including paid cultural sensitivity days
• Accidental death insurance and Wellness plan benefit
• Vacation entitlements for Part-Time and Full-Time employees

Position Summary:

Within this role, your priority will be to work in conjunction with the Housing, Street, and Health Navigation Team to provide support and service to Program Participants seeking housing services with the hope of reducing homelessness in the community. The overriding purpose is to assist Program Participants with multiple barriers and challenging behaviors in finding appropriate shelter and/or detox, treatment, health services, supportive housing, and market housing. Service delivery is based on a client-centered, non-judgmental perspective.

Typical Duties Include:

Housing and Street Outreach Worker Responsibilities

• Provide individualized support, as needed, to multiple barriered Program Participants and to assist them in acquiring affordable, safe, and supported community housing.
• Identify and develop a customized support system for each client including brokering ‘active’ referrals to essential services/programs.
• Mediate between the landlord and client when necessary as well as problem solve with building managers and landlords.
• Liaise with key community caregivers regarding necessary support systems for the client including financial and life skills programming.
• Provide street services when required and appropriate.
• Harm reduction distribution and education.
• One-on-one contact with community members on the street and in emergency shelters.
• Provide outreach services in partnership with other community partners.
• Provide monthly documentation of client statistics and work duties performed.
• When required provide additional services to other supportive housing settings.
• Provide crisis support and assessment when required.
• Contribute to the protection of Program Participants from abuse, and support Program Participants when they are in distress.
• Work closely with referral agencies.
• Monitor and move along community members who are loitering in and around the property.
• Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.

Administrative Responsibilities

• Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
• Complete accurate and up to date communication/case notes.
• Maintain files and statistics as per accreditation standards on ShareVision and HIFIS database.
• When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
• Ensure compliance with all Society policies and procedures.
• Other duties which may or may not be outlined within this job description.

Qualifications:

• Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
• Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage.
• VAT (Vulnerability Assessment Tool) training an asset.
• Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.

Requirements:

• Strong ability to recognize and address difficult behaviors.
• Good communication, documentation, interpersonal and conflict management skills.
• Ability to work within a team-based environment involving multi-agency supports.
• Strong working knowledge of community resources.
• Understands and maintains professional boundaries.
• Must pass an acceptable criminal record check for the vulnerable sector.
• Occupational First Aid Level 1 required.
• Readiness to complete in-house online training within the first month of employment.
• As Program Participants are allowed to have pets, it is noted that this is a pet-friendly environment.

The ASK WellnessSociety is dedicated to promoting diversity/multiculturalism with inclusion asone of our Core Values. All qualified applicants will receiveconsideration for employment without regard to race, ethnicity, religion,gender identity or expression, sexual orientation, national origin, disability,or age.

Please note that interested applicants must already hold an open work permit, a Post-Graduation Work Permit (PGWP), permanent residency, or Canadian citizenship. ASK Wellness Society will not apply for a Labour Market Impact Assessment (LMIA) or sponsor a Provincial Nominee Program (PNP)-based work permit.