Houseperson Courtyard by Marriott Nanaimo BC

Hotel Equities; Nanaimo; On-site; CAD 29,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Employee assistance program

Career growth opportunities

Discount at Marriott properties

Job summary

Hotel Equities is seeking a dedicated Houseperson for the Courtyard by Marriott Nanaimo in Nanaimo, BC. The role involves cleaning designated hotel areas and ensuring a pleasant guest experience during their stay.

The position requires prior room attendant or houseman experience, strong organizational skills, physical stamina, and the ability to work independently while maintaining high cleaning standards. Weekend and holiday shifts may be required.

Qualifications

• Work experience as a Room Attendant or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.

Responsibilities

• Greet guests and respond to special requests.
• Address guest concerns or suggestions and refer to management when needed.
• Attend designated areas such as guestrooms, lobby, hallways, and offices.
• Maintain privacy by properly announcing entry and servicing guestrooms.
• Use and maintain cleaning equipment and supplies per department standards.
• Keep common areas and storage areas clean and orderly.
• Maintain daily log and track keys and communications.
• Handle lost and found items per policy and security rules.
• Perform other duties as assigned by management.

Skills

Room Attendant experience

Physical stamina

Shift flexibility

Detail oriented

Able to follow instructions

Education

High school diploma

Tools

Industrial cleaning equipment

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Courtyard by Marriott Nanaimo located in Nanaimo BC

Job Purpose:

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is required
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Paid Vacation
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the Marriott portfolio

Benefits:

• Hourly wage $21.45 - $22.10
• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Parental leave
• Professional development assistance