Housekeeping Supervisor-Year-Round- Full Time

Blue Mountain Resort; The Blue Mountains; On-site; CAD 27,000 - 38,000; Full time

Job summary

Blue Mountain Resort in Ontario is seeking a Housekeeping Supervisor to lead a team and deliver outstanding guest experiences. You will inspire staff, maintain clean rooms, and ensure timely service while fostering a positive, inclusive workplace.

Responsibilities include coaching up to 25 attendants, conducting audits, leading daily briefings, and upholding health and safety standards in a fast-paced resort environment.

Qualifications

• Minimum of 2 years housekeeping or hotel experience.
• Leadership experience with proven conflict management and strong guest/employee interactions.
• Intermediate computer knowledge; MS Office required; knowledge of Property Management software is an asset.

Responsibilities

• Own and ensure quality of room cleanliness, daily services, and public space standards.
• Coach and develop up to 25 Room Attendants through audits, appraisals, and regular meetings.
• Promote health and safety standards and lead daily team briefings.

Skills

Leadership

Coaching

Conflict management

Communication

Team motivation

Tools

MS Office

Property Management software

Job description

Year Round

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE-$23.55

Full Time Hours

• 5 shifts per week
• 8-hour shifts
• Afternoon Shifts ONLY

WHAT WILL I BE DOING?

The Housekeeping Supervisor will inspire and engage employees to provide great experiences for guests, owners and employees. Using motivational leadership and open communication skills, a leader will motivate staff to meet and exceed service standards, and will promote a seamless, hassle-free guest experience, taking ownership of both the guest and employee experience.

• Taking ownership to ensure quality of room cleanliness, daily services, public space cleanliness, timely delivery of services, and anticipation of guest needs.
• Coaching and developing up to 25 Room Attendants through room audits, semi-annual performance appraisals, one-on one meetings, and regular communication, and recognition programs. Also includes daily leadership of Public Space teams.
• Promoting BMR Health and Safety standards and initiatives
• Leading daily briefings and team meetings

WHAT DO WE NEED FROM YOU?

• Minimum of 2 years previous Housekeeping or Hotel experience.
• Previous leadership experience with a proven record of successful conflict management and strong interactions with guests and employees.
• Intermediate computer knowledge, MS Office required, knowledge of Property Management software an asset.
• This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.