Housekeeping Supervisor

Residence Inn by Marriott Toronto Mississauga Southwest; Mississauga; On-site; CAD 45,000 - 48,000; Full time

Benefits offered by this job

Employee referral incentives

Employee Social Events

Worldwide Hotel Discounts at Marriott

Perkopolis – discounts on 500+ brands

Job summary

Residence Inn Toronto Mississauga Southwest is seeking a Housekeeping Supervisor to oversee room and public area attendants and ensure guest-ready standards at our Mississauga hotel. This role emphasizes leadership, training, and maintaining high cleanliness standards in a busy hospitality environment.

The position requires 1–2 years of housekeeping experience, fluent English, and flexibility to work weekends and public holidays.

Qualifications

• High School Diploma or equivalent.
• 1-2 years housekeeping experience.
• Must speak fluent English.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
• Assist with scheduling and room assignments to ensure proper coverage.
• Monitor performance and recommend disciplinary action per company rules and policies.
• Ensure all staff is properly trained and have the tools and equipment to effectively carry out their duties.
• Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.

Skills

Fluent English

Communication skills

Education

High School Diploma or equivalent

Some college is an asset

Job description

Residence Inn by Marriott Mississauga, Mississauga, ON, CA

6 days ago Requisition ID: 4553

Salary Range: $45,000.00 To $48,000.00 Annually

About Easton’s Group of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

RESIDENCE INN TORONTO MISSISSAUGA SOUTHWEST

HOTEL OVERVIEW

Welcome to the Residence Inn Toronto Mississauga Southwest, conveniently located at 2145 North Sheridan Way in Mississauga. Our extended-stay property is dedicated to providing exceptional experiences for guests who travel like they live. We feature spacious suites with full kitchens, complimentary hot buffet breakfast, indoor pool & fitness center, lobby bar and lounge, sports court, and free parking. Our pet-friendly hotel is designed with workspaces and complimentary Wi‑Fi to help maximize every guest's stay. As a part of the esteemed Easton’s Group of Hotels and Marriott International, we uphold a commitment to excellence and hospitality. Join our team and be part of a dynamic and welcoming environment, where your contributions help create memorable experiences for our valued guests.

• Employee referral incentives
• Employee Social Events
• Worldwide Hotel Discounts at Marriott Hotels.
• Perkopolis – discounts on 500+ brands

Residence Inn Toronto Mississauga Southwest is looking for someone with housekeeping experience in the Hospitality industry, friendly & focused to join our team as Housekeeping Supervisor! Mandatory weekends and public holidays Availability.

JOB OVERVIEW

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

DUTIES AND RESPONSIBILITIES

• Assist with scheduling and room assignments to ensure proper coverage.
• Monitor performance and recommend disciplinary action per company rules and policies. Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment to effectively carry out their duties.
• Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
• Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory.
• Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to the Guest Services Department.
• Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
• Respond to guest complaints, and special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Control expenses and minimize waste within all areas of housekeeping.
• Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating logbooks, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Ma guest rooms to ensure guest satisfaction.
• Report, turn in, and/or log all lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• Refer to the attached additional job responsibilities and Health & Safety duties and responsibilities.
• May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning.
• Assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Minimum: High School Diploma or equivalent. Some college is an asset.
• 1-2 years of housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English.
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
• Basic mathematical skills are used occasionally.
• May be required to work nights, weekends, and/or holidays.

PHYSICAL DEMANDS:

• This job requires the ability to perform the following:
• Carrying, pushing, or pulling, lifting items weighing up to 50 pounds.
• Remain stationary for extended periods.
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.

Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.