housekeeping supervisor

Manji Hospitality Ltd; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hospitality company in Lethbridge is seeking a Housekeeping Supervisor to manage and train cleaning staff, ensure cleanliness standards, and address guest complaints. Ideal candidates will have 3-5 years of supervisory experience in hospitality, relevant certifications, and strong interpersonal skills. This role provides opportunities for team-building and growth within a dynamic work environment.

Benefits

Free parking available

Learning and training paid by employer

Team building opportunities

Qualifications

• 3 to 5 years of experience in a similar role.
• Education from a 1-2 year program.
• Certified certifications like WHMIS and First Aid.

Responsibilities

• Supervise and train cleaning staff.
• Ensure safety and cleanliness standards.
• Respond to guest complaints.

Skills

Client focus

Interpersonal skills

Flexibility

Initiative

Judgement

Reliability

Team player

Organized

Education

College diploma or certificate

Tools

WHMIS Certificate

First Aid Certificate

CPR Certificate

Certified Hospitality Housekeeping Executive

Job description

• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 3 years to less than 5 years
• Odours

Work setting

• Hotel, motel, resort
• 50 - 100 rooms
• Motel

Tasks

• Hire and train or arrange for training of cleaning staff
• Supervise and co-ordinate activities of workers
• Inspect sites or facilities to ensure safety and cleanliness standards
• Co-ordinate work activities with other departments
• Supervise in-house laundry services
• Schedule and assign duties of housekeeping staff
• Respond to complaints of guests
• Maintain inventory of supplies, equipment and uniforms
• Ensure that local health and sanitation regulations are carried out
• Ensure that safety standards and departmental policies are met
• Conduct performance evaluations and appraisals
• Co-ordinate inspection of assigned areas

Supervision

• 5-10 people
• Light duty cleaners

Certificates, licences, memberships, and courses

• Workplace Hazardous Materials Information System (WHMIS) Certificate
• First Aid Certificate
• CPR Certificate
• Certified Hospitality Housekeeping Executive

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Handling heavy loads

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Judgement
• Reliability
• Team player
• Interpersonal awareness
• Organized
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• Gratuities

Other benefits

• Free parking available
• Learning / training paid by employer
• Team building opportunities

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Housekeeping Supervisor • Lethbridge, AB, CA