Housekeeping Room Attendant (Full Time)

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Employee travel program

Wellness platform

Learning programs

CSR initiatives

Career development

Job summary

Fairmont Hotel Macdonald in Edmonton is seeking a dedicated Housekeeping Room Attendant. You will be responsible for cleaning guest rooms to the highest standards, ensuring comfort and a memorable guest experience.

Join a historic hotel with award-winning dining and a strong emphasis on service excellence. We offer comprehensive benefits, a defined contribution pension plan, employee travel discounts, wellness support, and extensive training through our Academies to develop your skills and

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Strong physical condition required
• Excellent communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable

Responsibilities

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Follow departmental policies, procedures and service standards
• Clean and stock linen closet at the end of the shift
• Report any maintenance defects in guest rooms and surrounding areas to housekeeping
• Follow all safety and sanitation policies
• Other duties as assigned

Skills

Customer service

Communication skills

Organizational skills

Physical stamina

Job description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Company Description

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Housekeeping Room Attendant (Full Time)

You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What You Will Be Doing

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Follow departmental policies, procedures and service standards
• Clean and stock linen closet at the end of the shift
• Report any maintenance defects in guest rooms and surrounding areas to housekeeping
• Follow all safety and sanitation policies
• Other duties as assigned

Physical Aspects of Position (include but are not limited to)

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Strong physical condition required
• Excellent communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s In It For You

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $20.78 - $21.78 CAD Gross per hour