Housekeeping Room Attendant

InnVest Hotels; Cambridge; Hybrid; CAD 26,000 - 38,000; Full time

Job summary

InnVest Hotels in Canada is seeking a Housekeeping Room Attendant to clean and service guest rooms in line with brand standards. You will provide genuine service to guests, maintain carts and supplies, and follow safety procedures to protect yourself and guests.

This role offers teamwork with other departments to ensure high quality and consistent service. As part of InnVest’s inclusive team, you may contribute to deep cleaning projects and other housekeeping tasks while adhering to health and

Qualifications

• Previous hotel cleaning and customer service experience is an asset.
• Move, lift, carry, push, pull, and place objects weighing ≤25 pounds without assistance.
• Reach overhead and below the knees; stand or walk for extended periods.
• Flexible attitude to shifts; nights, weekends and holidays may be required.
• Strong organizational, time-management, and interpersonal skills.
• Work well independently and in a team environment with minimum supervision.

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed.
• Respond to housekeeping room cleaning requests from guests or management promptly.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to health and safety guidelines and standards.

Skills

Hotel cleaning

Customer service

Teamwork

Flexible

Literacy skills

Time management

Interpersonal skills

Independent work

Job description

Description

ACTIVITIES:

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences are an asset
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period
• Flexible attitude to scheduled shifts - the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• Literacy skills - reading, writing, and oral
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada's largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada's largest independently owned and operated hotel portfolio.