Housekeeping Office Coordinator

Accor Hotels; Lake Louise; On-site; Full time

Job summary

Join a leading hotel in Banff National Park as a Housekeeping Office Coordinator. You will oversee daily operations, assign tasks to staff, and ensure guest requests are met promptly. Enjoy benefits like subsidized housing and a comprehensive benefits package, including mental health and travel discounts.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Discounted room rates

Career development opportunities

Qualifications

• Previous relevant experience in housekeeping and/or hotel administration is an asset.
• Proven ability to efficiently delegate tasks.
• Proficiency in Microsoft Outlook, Word, and Excel.

Responsibilities

• Assign daily tasks to Room Attendants and Supervisors.
• Manage the daily operation of the Housekeeping office.
• Ensure a clean and safe working environment.

Skills

Task Delegation

Communication

Customer Service

Education

Experience in hotel housekeeping or administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Housekeeping Office Coordinator will be responsible for assigning daily assignments to our Room Attendants and Supervisors and will distribute VIP information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department.

Pay Rate: $20.45/hour

Job Duties Include:

• Work closely with all departments within the Rooms Division, communicating regular updates and changes
• Oversee the daily operation of the Housekeeping office
• Ensure all guest requests are actioned in a timely manner
• Ensure housekeeping guest amenities and supplies are well stocked
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives

Qualifications

• Previous relevant experience an asset (e.g. housekeeping and/or administration within a hotel environment)
• Proven ability to efficiently delegate tasks amongst colleagues and leaders
• Proficient in the use of Microsoft Outlook, Word and Excel
• Ability to consistently stand and walk through out shift

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.