Housekeeping Attendant

Gexel Telecom International Inc.; Montreal (administrative region); On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Group insurance benefits

Group retirement plan

IHG hotel benefits (global discounts)

50% off restaurant food

Uniforms provided

Opportunities for advancement

Unionized work environment

Personal days and vacation

Job summary

Holiday Inn & Suites Montreal Centre-ville Ouest is seeking a Housekeeping Attendant to maintain guest rooms to the hotel’s standards. You will prepare supplies, clean rooms, change linens, and ensure bathrooms are disinfected, contributing to a top-quality guest experience.

Reporting to the Executive Housekeeper, you will work with a team, manage priorities, and interact with an international clientele in a fast-paced, unionized hotel environment.

Qualifications

• Good physical condition and the ability to stand for extended periods.
• Ability to lift, carry, and move loads over 20 kg.
• Availability to work a flexible schedule, including weekends.
• Discretion, honesty, and strong attention to detail.
• Ability to work effectively as part of a team.
• Good ability to manage priorities and deadlines.
• Autonomy, initiative, and versatility.
• Ability to communicate in French and/or English, both orally and in writing.

Responsibilities

• Clean and maintain guest rooms to the hotel’s quality standards and procedures.
• Prepare supplies, equipment, and cleaning products for assigned rooms.
• Thoroughly clean rooms, including changing linens, dusting, and vacuuming.
• Clean and disinfect bathrooms and sanitary facilities.
• Report irregularities or issues regarding a room to your supervisor.
• Follow established work methods, quality standards, and procedures.
• Handle cleaning products and equipment safely.
• Provide exceptional service to contribute to a positive guest experience.

Skills

Physical fitness

Lifting capability

Weekend availability

Discretion & integrity

Teamwork

Priority & deadline management

Autonomy & initiative

French/English communication

Job description

Housekeeping Attendant

If you are looking for a dynamic position in the hospitality industry, working as part of a dedicated team in an environment where service quality is a top priority, this opportunity may be for you.

What will you do

Reporting to the Executive Housekeeper and the management team, you will be responsible for cleaning and maintaining guest rooms to ensure they meet the hotel’s quality standards and established procedures.

Prepare and Maintain Guest Rooms:

• Prepare the necessary supplies, equipment, and cleaning products for the rooms assigned to you;
• Thoroughly clean guest rooms, including changing linens, dusting, and vacuuming;
• Clean and disinfect bathrooms and sanitary facilities;
• Empty garbage bins, replace towels, and replenish guest amenities;
• Check the condition of furniture and equipment;
• Report any irregularities or issues regarding the condition of a room to your supervisor.

Ensure Service Quality and Guest Satisfaction:

• Follow established work methods, quality standards, and procedures;
• Handle cleaning products and equipment safely;
• Respond to guest needs with discretion, courtesy, and professionalism;
• Provide exceptional service to contribute to a positive experience for every guest;
• Perform any other related duties required to maintain excellence in customer service.

What will you bring

• Good physical condition and the ability to stand for extended periods;
• Ability to lift, carry, and move loads weighing more than 20 kg;
• Availability to work a flexible schedule, including weekends;
• Discretion, honesty, and strong attention to detail;
• Ability to work effectively as part of a team;
• Good ability to manage priorities and deadlines;
• Autonomy, initiative, and versatility;
• Ability to communicate in French and/or English, both orally and in writing, in order to interact with an international clientele.

What we offer

• An hourly rate of $22.80;
• A position with daytime and weekend availability;
• Group insurance benefits;
• A group retirement plan;
• IHG employee benefits, including discounted hotel stays worldwide for you, your family, and your friends;
• 50% off food at our restaurant;
• Uniforms provided;
• Opportunities for advancement within a company operating five hotels under internationally recognized brands, including IHG, Hilton, and Marriott;
• A unionized work environment;
• Personal days and vacation time.

About Holiday Inn & Suites

Located in the heart of downtown Montreal, in the business district, Holiday Inn & Suites Montreal Centre-ville Ouest is close to Concordia University, Place Ville-Marie, Place Bonaventure, Sainte-Catherine Street, Crescent Street, and the Bell Centre.

The hotel features 221 modern guest rooms and spacious suites, as well as a panoramic pool, a state-of-the-art fitness centre, and the Crossbar restaurant. Griffintown and the Lachine Canal are also within walking distance.

Joining the Holiday Inn & Suites Montreal Centre-ville Ouest team means growing professionally in a modern hotel within an environment that values collaboration, service excellence, and employee development. You will have the opportunity to contribute to our guests’ experience while working with both local and international clientele.

Our organization is an equal opportunity employer. We are committed to building a diverse workforce and maintaining an inclusive workplace culture. We do not discriminate on the basis of gender, ethnic background, religion, sexual orientation, age, disability, or any other grounds protected by provincial or federal legislation.

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