Housekeeper (Full time) - Nova Inn Acheson

Nova Hotels; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Staff rates at locations throughout N‏

Friends & Family Rates at locations

Extended Health Benefits for full time

Job summary

Nova Inn Acheson, part of Nova Hotels, is hiring a Room Attendant on a full-time basis with weekend requirements. The role supports cleaning and maintaining guest rooms to high standards in a busy hotel environment.

Based at Nova Inn Acheson in Acheson, Alberta, the position emphasizes guest service, team collaboration, and adherence to safety and hygiene protocols. Personal vehicle recommended for commute.

Qualifications

• Clean and service guest rooms to established standards.
• Provide exceptional guest service at all times.
• Ability to work as part of a larger hotel team.

Responsibilities

• Follows all housekeeping SOPs.
• Cleans and services assigned rooms per standards; makes beds, dusts, vacuums, cleans bathrooms, removes trash.
• Monitors supplies and minimizes waste; stocks carts.
• Reports concerns to Supervisor (Maintenance, Safety, Security).
• Maximizes efficiency by maintaining neat, stocked carts and hallways.
• Cleans ~1 guest room every 30 minutes.
• Adheres to Nova Hotels standards (Hygiene, Safety, Security, Fire, Guest Interactions).
• Performs other duties as assigned.

Skills

Cleaning

Guest service

Teamwork

Job description

We are looking for full-time housekeepeers to work full time (Weekends will be Required)

This position is based out of our Nova Inn Acheson, in Acheson (just outside of Edmonton), Alberta. Personal vehicle is recommended

PRIMARY FUNCTIONS

Reporting to the Housekeeping Supervisor, the Room Attendant is responsible for ensuring the guest rooms are cleaned and maintained in a timely and thorough manner to maximize the highest degree of guest satisfaction. They move quickly and organize their tasks according to business volumes to ensure that the hotel always looks its best. They are passionate about serving others and working as a team with associates from all departments. Ensuring all guest areas are cleaned and maintained to the standards set by the hotel using the correct cleaning techniques and cleaning agents.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

The specific responsibilities of the room attendant position will vary depending on the needs of the properties. Specific responsibilities may include but are not limited to the following areas.

• Follows all established and future housekeeping Standard Operating Procedures.
• Ensures guest satisfaction by cleaning and servicing the assigned guest rooms or areas according to established standards and standard operating procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of room refrigerator, microwave, coffee maker, etc.
• Monitors and control supplies and amenities and minimizes waste within all areas of housekeeping.
• Reports, turns in, and/or logs all lost and found items according to established procedures.
• Reports all concerns related to Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the Supervisor.
• Maximizes job efficiency and ensures a neat and orderly appearance by maintaining and stocking carts.
• Maintains, vacuums, and cleans guest floor hallways.
• Cleans and maintains vacuum cleaner and other tools on a regular basis.
• Assists in the removal of trash, recyclables and dirty linens as directed.
• Clean approximately 1 guest room every 30 minutes
• Adheres to all Nova Hotels standards, including Hygiene and Grooming, Health and Safety, Security, Fire Safety, and Guest Interactions.
• Provides exceptional guest service at all times.
• Perform other job-related duties assigned by the Supervisor.

PHYSICAL DEMANDS:

Physically fit and able to push, pull, lift to 50+ lbs. on occasion and to bend and kneel with comfort. Lifting - Under 20lbs 50% of work time, Carrying - Over 20lbs 10% of work time, Pulling - Over 20lbs 50% of work time, Bending, standing, reaching, and kneeling.

WORK ENVIRONMENT:

The work environment is a hotel setting, which has the following conditions: medium-high noise environment; high traffic area for internal guests, exposure to moving parts and equipment such as vacuum, steam cleaner, washer, and dryer. Potential exposure to theft and/or belligerent guests. Exposure to chemicals. Frequently working in areas of high temperatures around heavy equipment. Exposure to sharps and biohazards.

Nova Perks

• Staff ratesat any of our locationsthroughout NWT, Saskatchewan and Alberta.
• Friends & Family Ratesat any of our locations
• Extended Health Benefitsfor full time employees
• Employee Discounts at the F&B Outlets

About us

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 13 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted.