Hotel Managing Supervisor

Sandman Hotel Group; Princeton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a rapidly expanding hospitality group committed to delivering exceptional guest experiences. As part of a dynamic team, you'll manage daily hotel operations while ensuring each guest enjoys a memorable stay. This role offers a unique opportunity to grow within a supportive environment, where your contributions are recognized and valued. With competitive compensation and a range of benefits, including discounts and training programs, this position is perfect for those passionate about hospitality and eager to advance their careers. Embrace the chance to make a difference in a vibrant community setting.

Benefits

Rewards & Recognition programs

Team rates from $59/night

50% discount at restaurants

Discounted passes/lift tickets

Employee events and incentives

Career growth opportunities

Dedicated training programs

Employee Assistance Program (EAP)

Referral bonuses

Group life insurance and health coverage

Qualifications

• Strong customer relations skills and ability to multitask effectively.
• Experience in hospitality and familiarity with bookkeeping is a plus.

Responsibilities

• Coordinate hotel operations and manage front desk and housekeeping.
• Handle guest check-in/check-out and resolve guest needs.
• Establish work schedules and train staff on safety and policies.

Skills

Customer service orientation

Time management

Adaptability

Bookkeeping

Microsoft Office (Word, Excel, Outlook)

Job description

Job Description

Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe our success is rooted in our people and their ability to provide excellent guest service.

Do you have a passion for hospitality and a desire to learn from Canada's fastest-growing, privately-owned hospitality company? Join our team at the Sandman Hotel Group and enjoy benefits such as competitive compensation, flexible schedules, a rewarding lifestyle, and opportunities for internal career advancement. If you're seeking a future in hospitality, the Sandman Hotel Group is the place for you!

JOB REQUIREMENTS:

• Interacting with guests to ensure a pleasant and memorable stay.
• Some bookkeeping experience and familiarity with Microsoft Office (Word, Excel, Outlook).
• Experience in building maintenance, housekeeping, or guest services is a plus.
• Strong time management skills and ability to multitask.
• Experience in hospitality is advantageous.
• Customer service orientation.
• Flexibility with schedules and a team-oriented attitude.

DUTIES:

• Coordinate and review hotel operations and administrative workflows.
• Manage Front Desk, Housekeeping, and Maintenance, and oversee daily property upkeep.
• Handle reservations, guest check-in/check-out, and attend to guest needs.
• Participate in small-town community life.
• Establish work schedules, procedures, and coordinate tasks with departments.
• Hire and train staff on duties, safety, and policies.
• Manage supplies and materials requisition.
• Resolve work-related issues and prepare reports such as incident reports.

APPLICABLE SKILLS:

• Excellent customer relations skills.
• Time management abilities.
• Adaptability and ability to handle multiple priorities under pressure.
• Focus on exceeding guest expectations.

PERKS:

• Rewards & Recognition programs.
• Team rates from $59/night, plus family & friends discounts.
• 50% discount at our restaurants for up to 6 people.
• Discounted passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort.
• Employee events, incentives, and recognition.
• Career growth opportunities within the company.
• Dedicated training programs.
• Employee Assistance Program (EAP) for mental health, legal, and financial support.
• Referral bonuses for friends and family.
• Group life insurance, extended health, dental, and vision coverage.
• Complimentary hotel stays.
• RRSP matching.
• Milestone rewards.
• Tuition credit programs.

SUMMATION:

Applying does not guarantee an interview. Qualified applicants meeting minimum requirements are encouraged to apply. Applicants must be legally eligible to work in Canada, as the employer does not support foreign workers with LMIA. Applications are not accepted via email or in person. Only selected applicants will be contacted for an interview. No phone calls please.

Sandman Hotel Group is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or any other protected class under law.

At Northland Properties, we aim to build a talented team to deliver exceptional hospitality experiences. Interested candidates can explore opportunities at https://northland.ca/careers/.