hotel managing supervisor

The Gananoque Inn & Spa; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a supervisory role to coordinate staff and ensure customer service excellence. The position entails hiring, training, and improving productivity. The ideal candidate will be detail-oriented and have strong interpersonal skills, contributing to a fast-paced environment.

Qualifications

• 1-2 years of relevant experience is required.
• Education: Secondary school graduation certificate.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Hire and train staff in job duties and safety procedures.
• Prepare and submit reports.
• Maintain operation of computer systems and machinery.

Skills

Attention to detail

Client focus

Organized

Team player

Excellent oral communication

Excellent written communication

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
  
  

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Tight deadlines
• Work under pressure
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player