Hotel Manager – Full Time (M/F/D)

Fairmont Hotels & Resorts

Mont-Tremblant

On-site

CAD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Discounted travel rates in Accor hotels

Free meals

Employee Assistance Program

Competitive insurance plan

Retirement plan after 3 months

Job summary

Fairmont Hotels & Resorts in Mont-Tremblant is seeking a Hotel Manager to oversee the strategic direction and operational management of its luxury hotel. The successful candidate will lead departments including Food & Beverage, Rooms Division, and Engineering, ensuring excellence in guest experience.

With a minimum of 5 years in luxury hotel management and a strong financial acumen, you will work closely with the General Manager to uphold Fairmont’s high standards while promoting team development and customer satisfaction.

Qualifications

Minimum of 5 years of relevant experience in luxury hotel management.
At least 2 years in an Executive Committee role.
Experience as Director of Operations in hospitality is a plus.

Responsibilities

Responsible for strategic direction and operational management.
Foster a culture of excellence, innovation, and accountability.
Ensure compliance with luxury standards.

Skills

Financial acumen

Data analysis

Customer service orientation

Fluency in French

English proficiency

Team leadership

Education

Degree in hospitality management

Tools

Opera PMS

Silverware systems

Job description

Company Description

In the heart of the Laurentians, our hotel offers a unique professional experience where excellence and quality of life go hand in hand. We strongly believe that our success relies on fulfilled employees, which is why we have created an environment where workplace well‑being is an absolute priority.

What The Property Offers

The role requires a strong level of both French and English.
Discounted rates for travel within Accor hotels worldwide (more than 5,700 hotels).
Free parking at the hotel
Temporary accommodation available ($).
Competitive insurance plan *
Retirement plan, available after 3 months *
Employee Assistance Program (EAP) offered free of charge, including:
- Mental health support
- Legal and financial advice
- Health and nutrition services
- Career and professional guidance
- Life transition support
Uniform cleaning on site.
Free meals in the cafeteria (taxable benefit).
Free access to the fitness center
Opportunities to grow and develop your talents within the property and worldwide.
The opportunity to get involved in various committees and contribute to the community through philanthropic initiatives.
Join a rich corporate culture:
- Strong values promoting a collaborative and respectful environment
- Regular employee recognition through monthly and annual events
- Strong commitment to equity, diversity, and inclusion
- Social and environmental initiatives
- Conditions apply

Job Description

The Hotel Manager is a member of the Executive Committee, responsible for the strategic direction and operational management of all major divisions of Fairmont Tremblant, including but not limited to Food & Beverage, Culinary, Rooms Division, Engineering, and Security. This role works closely with other leaders to ensure compliance with Fairmont luxury standards and to deliver an exceptional guest experience at every stage of the stay. Reporting to the General Manager, the Hotel Manager plays a key role in leadership coordination, financial performance, and fostering a culture of excellence, innovation, and accountability. In the absence of the General Manager, the position assumes full operational leadership of the property and acts as a trusted representative for stakeholders.

Direct Reports

Director of Rooms
Director of food and beverage
Executive Chef
Director of Engineering
Director of Security

Key Stakeholders

Internal

Executive Committee members
Department heads
Operational leaders and employees

External

Guests and VIPs
Ownership representatives
Suppliers and subcontractors
Senior executives and government authorities

Qualifications

To succeed in this role, the individual must be able to effectively perform all essential responsibilities. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions of the position.

Experience

Minimum of 5 years of relevant experience, including at least 2 years at Executive Committee level in a large luxury hotel
Previous experience as Director of Operations in hospitality
Knowledge of Opera PMS and Silverware systems (an asset)

Education

Degree or Bachelor’s in hospitality management or a related field

Skills, Knowledge, And Abilities

Strong financial acumen (budgeting, revenue optimization, labor cost management, forecasting, inventory, expense control)
Proficiency in data analysis and strategic decision-making
Proven ability to develop, lead, and motivate high-performing teams
Strong customer service orientation with attention to detail and results-driven mindset
Ability to manage a demanding, high-end clientele
Knowledge of luxury standards, market trends, and service innovation
Strong business management and problem-solving skills under pressure
Excellent communication and interpersonal skills
Fluency in French required; advanced English required
Strong organizational and prioritization skills
Autonomy, proactivity, and adaptability
Strong commitment to confidentiality and security