Hotel Housekeeping & Guest Experience Manager

Delta Hotels and Resorts®; Edmonton; On-site; CAD 57,000 - 71,000; Full time

Benefits offered by this job

Complimentary parking

Discounted travel

Health & Dental benefits and more

Job summary

Delta Hotels Edmonton Centre Suites is seeking a management-level Housekeeping & Laundry leader to oversee daily shift operations across guest rooms, public spaces, and related areas. You will direct staff, ensure cleanliness and maintenance, and support budget adherence to deliver exceptional guest experiences.

The role emphasizes accountability, inspections, and collaboration with Front Desk to maintain high service standards and smooth operations.

Qualifications

• High school diploma or GED plus 2 years of housekeeping or related experience.
• Alternatively, a 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Verify guest room status is communicated to Front Desk promptly.
• Inspect guestrooms daily and prepare work assignments.
• Inventory supplies and ensure adequate stock for housekeeping and public spaces.
• Supervise daily housekeeping shift operations and ensure compliance with policies and procedures.
• Contribute to achieving department and budget goals through effective leadership and communication.

Education

High school diploma

2-year hospitality degree

Job description

Delta Hotels Edmonton Centre Suites is seeking a management-level Housekeeping & Laundry leader to oversee daily shift operations across guest rooms, public spaces, and related areas. You will direct staff, ensure cleanliness and maintenance, and support budget adherence to deliver exceptional guest experiences.

The role emphasizes accountability, inspections, and collaboration with Front Desk to maintain high service standards and smooth operations.