hotel guest services attendant

Government of Canada; Nampa; On-site; CAD 30,000 - 40,000; Full time

Job summary

The Government of Canada is seeking a client service representative in Nampa. The role involves addressing customer concerns, assisting guests with special needs, and providing hotel information in a fast-paced environment. Candidates should have a secondary school diploma and some relevant experience.

Qualifications

• Secondary school graduation certificate required.
• Experience of 1 to less than 7 months in a similar role.
• Ability to handle customer complaints effectively.

Responsibilities

• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Provide information regarding hotel services and points of interest.

Skills

Customer Service

Problem Solving

Communication

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Attend to baggage problems
• Handle luggage for hotel guests
• Provide information regarding features of rooms, service of hotel and points of interest

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure