Hotel Controller

Hyatt Hotels Corporation; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury boutique hotel in Downtown Toronto is seeking a Hotel Controller to oversee accounting operations, ensure compliance, and support the property’s financial health. Ideal candidates should have experience in hotel accounting, strong organizational skills, and proficiency in accounting software. This role offers a competitive compensation package with benefits.

Benefits

Competitive compensation package with benefits

Opportunities for growth and development

Qualifications

• Minimum 3 years of experience in hotel accounting or hospitality finance.
• Strong organizational skills with excellent attention to detail.
• Ability to work independently, meet deadlines, and manage multiple priorities.

Responsibilities

• Oversee the accounting operations to ensure compliance and financial health.
• Issue timely and accurate invoices and maintain strong client relationships.
• Compile and submit all required month-end reports to Head Office.

Skills

Accounting

Financial analysis

Microsoft Excel

Client relationship management

Cash handling

Education

Degree or diploma in Accounting, Finance or related field

Tools

Sage

QuickBooks

Opera

Job description

Overview

Toor Hotel – part of JDV by Hyatt, a luxury boutique hotel in Downtown Toronto, is seeking a Hotel Controller to oversee the accounting operations, ensure compliance, and support the property’s financial health.

Responsibilities

Accounts Receivable

• Issue timely, accurate invoices per account specifications with complete supporting documentation.
• Conduct regular collection calls and maintain strong client relationships.
• Prepare and distribute weekly collection status reports.
• Accurately apply payments based on remittance advice.
• Reconcile daily cash and make deposits.
• Oversee petty cash and floats (in coordination with team members).
• Ensure proper management of gratuities.
• Collaborate with designated staff for banking duties.

Cash Handling

• Reconcile daily cash and make deposits.
• Oversee petty cash and floats (in coordination with team members).
• Ensure proper management of gratuities.
• Collaborate with designated staff for banking duties.

Income Audit

• Review and balance Daily Revenue Reports (DRRs).
• Audit all adjustments for accuracy and legitimacy.
• Ensure completeness and distribution of daily reports.
• Verify credit card reconciliations and F&B revenue postings.
• Monitor the guest ledger and assist in resolving billing discrepancies.

Chargeback Management

• Respond promptly to chargeback retrieval requests with complete documentation.
• Implement best practices to reduce chargebacks in accordance with credit card company guidelines.

Month-End Closing

• Ensure timely inventory completion and F&B credits.
• Compile and submit all required month-end reports to Head Office.
• Support the Corporate Office with financial statement preparation.

Payroll Administration

• Verify and reconcile timecards daily using the Advance Tracker system.
• Produce daily and weekly labour cost reports, flagging any discrepancies.
• Ensure accurate department and position coding for payroll functions.
• Maintain organized documentation for new hires, terminations, and leaves of absence.

Other Duties

• Perform additional tasks and responsibilities as assigned by the General Manager or their designate.

Qualifications & Requirements

• Degree or diploma in Accounting, Finance, or a related field.
• Minimum 3 years of experience in hotel accounting or hospitality finance.
• Proficient in Microsoft Excel and accounting software (e.g., Sage, QuickBooks, Opera, etc.).
• Strong organizational skills with excellent attention to detail.
• Ability to work independently, meet deadlines, and manage multiple priorities.
• Experience with payroll systems and labour tracking tools is a strong asset.
• Knowledge of hotel systems, procedures, and reporting requirements.
• Must have current legal authorization to work in Canada.

Why Join Us?

• Work in a vibrant and supportive team environment.
• Be part of a growing and respected hospitality brand.
• Competitive compensation package with benefits.
• Opportunities for growth and development within the company.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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