hotel clerk supervisor

Travellers Motel; Cranbrook; On-site; CAD 35,000 - 50,000; Full time

Job summary

A hotel in Cranbrook is looking for a dedicated supervisor to oversee operations and manage staff. The candidate should have a secondary school diploma and relevant experience. Responsibilities include coordinating tasks, assisting guests, and ensuring customer service excellence.

Qualifications

• 1-2 years of experience in the hotel or hospitality industry.
• Ability to hire, train staff, and co-ordinate activities.
• Strong organizational and team management skills.

Responsibilities

• Co-ordinate activities with other departments and assign work.
• Assist clients and guests with special needs.
• Maintain operations of equipment and ensure service delivery.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Perform same duties as workers supervised
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Team player
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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