Host/ Server Assistant - Parcheggio

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts to join their vibrant team. This role involves creating a welcoming atmosphere for guests, managing seating efficiently, and ensuring excellent communication with staff. With a focus on delivering a memorable dining experience, you will engage with guests and maintain the restaurant's organization. If you have a passion for hospitality and thrive in a fast-paced environment, this opportunity offers competitive wages, benefits, and a supportive work culture that values your contributions. Join a team that celebrates creativity and culinary excellence!

Benefits

Competitive wages/salary packages

Gratuity sharing

Comprehensive group benefits program

Training and development opportunities

Staff dining discount

RRSP matching program for managers

Qualifications

• Minimum 1 year experience in customer service, restaurant experience is a plus.
• Strong communication skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Manage guest flow to maximize seating capacity and ensure a positive experience.
• Communicate with staff to maintain proper guest flow and manage reservations.

Skills

Passion for hospitality

Attention to detail

Calm under pressure

Organizational skills

Oral communication skills

Written communication skills

Multi-tasking ability

Tools

Open Table

Job description

Company Description

Parcheggio is a dynamic and confident neighbourhood restaurant, featuring a stylish interior, warm and energetic service, and simple and creative Italian cooking. With a focus on classic red sauce fare, Parcheggio offers a mouthwatering range of fresh handmade pastas, antipasti, steaks, chops, and seafood.
What’s in it for you?

• Competitive wages/salary packages
• Gratuity sharing
• A comprehensive group benefits program
• Training and development opportunities
• Staff dining discount
• RRSP matching program for managers

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity, and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

• Effectively manage guest flow to maximize seating capacity.
• Communicate with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant.
• Escort guests to their table, engage them in conversation and seat them accordingly.
• Accurately take reservations and modify guest status in Open Table.
• Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events, and NBs.
• Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
• Ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
• Know all table numbers and maintain awareness of which servers are in each section.
• Fill out detailed special request forms for birthdays, anniversaries, NBs, etc. and ensure that all co-workers are informed.
• Maintain the cleanliness of the washrooms by completing checks regularly throughout the shift.
• Follow all food safety standards and systems.
• Other duties as assigned or required.

Qualifications

• Passion for hospitality
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information
** We thank all applicants for their interest in Oliver & Bonacini; however, only suitable candidates will be contacted to continue the application process. **