Host, Notch8 Speakeasy - Seasonal, Full-Time

Accor; Vancouver; On-site; CAD 37,000 - 46,000; Full time

Benefits offered by this job

Complimentary meals during shifts

Discount program up to 50% off Pacific

Opportunity to work in a landmark 1939

Job summary

Fairmont Hotel Vancouver is seeking a friendly and professional Host for the Notch8 Speakeasy during the seasonal period. You will greet guests, manage reservations, coordinate seating, and communicate with the service team to ensure a seamless guest experience.

Ideal candidates bring hospitality experience in upscale settings, strong communication, and the ability to handle busy periods with a calm, guest-focused approach.

Qualifications

• Experience in restaurant, lounge, or hospitality environment, preferably upscale.
• Warm, engaging, service-oriented personality with excellent communication.
• Ability to manage reservations, guest arrivals, and seating professionally.
• Knowledge of wine, spirits and cocktails is an asset.
• Serving It Right certification is required.
• Calm, courteous, and guest-focused in a fast-paced setting.
• Strong multitasking and problem-solving abilities.
• Reliable, punctual, and well-presented.

Responsibilities

• Provide a warm, professional welcome to guests at the Notch8 Speakeasy.
• Manage guest arrivals, reservations, and seating with established procedures.
• Coordinate seating with service team to ensure smooth guest flow.
• Respond to guest inquiries about the Speakeasy concept, menu, and hotel facilities.
• Maintain accurate reservations and communicate special requests.
• Monitor waiting times and inform guests of seating status.
• Keep entrance and host station clean and organized.
• Assist guests with menu information and dietary restrictions.
• Support service team with food running and clearing tables.
• Address guest concerns promptly and seek assistance when needed.
• Stay informed about promotions, events, and hotel offerings.
• Collaborate with servers, bartenders, and colleagues for seamless experience.
• Follow outlet policies, procedures, and service standards.
• Follow health, safety, and sanitation guidelines.

Skills

Warm personality

Service-oriented

Excellent communication

Interpersonal skills

Organizational skills

OpenTable knowledge

Food & beverage knowledge

Serving It Right certification

Calm under pressure

Multitasking

Team player

Reliability

Punctuality

Evenings/weekends/holidays

English proficiency

Tools

OpenTable

Job description

Host, Notch8 Speakeasy - Seasonal, Full-Time

• Contract
• Job-Category: Food & Beverage
• Job Type: Temporary
• Job Schedule: Full-Time

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic château-style, green-clad copper roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Host – Notch8 Speakeasy

This festive season, Fairmont Hotel Vancouver invites guests to discover our exclusive Notch8 Speakeasy — an intimate and sophisticated setting where every detail is designed to make an impression.

As our Speakeasy Host, you'll be the first and last point of contact for our guests, setting the tone for an exceptional evening. With genuine warmth, professionalism, and a welcoming presence, you'll create a seamless arrival experience and help maintain the inviting atmosphere that makes our Speakeasy special.

Join us in creating memorable first impressions and extraordinary guest experiences at Fairmont Hotel Vancouver.

What’s In It for You

• Seasonal full-time position from November 2026 to February 15, 2027
• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• Opportunity to work with experienced hospitality professionals in a luxury hotel environment
• Access to global opportunities through our colleague travel and internal mobility programs
• Competitive hourly pay starting at $26.75, increasing to the full rate of $33.44 upon successful completion of three (3) months of employment
• Complimentary meals during shifts through the Colleague Dining Program
• Discount program offering up to 50% off select Pacific Northwest food & beverage venues
• Opportunity to work in a landmark luxury hotel established in 1939
• Participation in Corporate Social Responsibility initiatives

What You’ll Be Doing

• Provide a warm, professional, and personalized welcome to guests arriving at our seasonal Notch8 Speakeasy
• Manage guest arrivals, reservations, and seating arrangements in accordance with established procedures
• Coordinate seating and table availability with the service team to maintain an efficient and comfortable guest flow
• Respond to guest inquiries regarding the Speakeasy concept, menu offerings, and hotel facilities
• Maintain accurate reservation information and communicate special requests or occasions to the appropriate team members
• Manage guest waiting times professionally and keep guests informed of seating availability
• Maintain the cleanliness, presentation, and organization of the entrance and host station
• Assist guests with menu information and communicate dietary restrictions or special requirements to the service team
• Support the service team with food running, clearing, and resetting tables as required
• Address guest concerns promptly and graciously, seeking assistance when appropriate
• Stay informed about current promotions, events, and hotel offerings
• Collaborate closely with Servers, Bartenders, Server Assistants, and other colleagues to ensure a seamless guest experience
• Follow established outlet policies, procedures, and service standards
• Adhere to all applicable health, safety, and sanitation guidelines

What We’re Looking For

• Previous experience in a restaurant, lounge, or hospitality environment, preferably in an upscale setting
• A warm, engaging, and service-oriented personality
• Excellent communication, interpersonal, and organizational skills
• Ability to manage reservations, guest arrivals, and seating arrangements in a professional manner
• Familiarity with OpenTable or similar reservation systems is an asset
• Knowledge of food and beverage offerings, including wines, spirits, and cocktails, is an asset
• Valid Serving It Right certification
• Ability to remain calm, courteous, and guest-focused in a fast-paced environment
• Strong multitasking and problem-solving abilities
• A collaborative, team-oriented approach
• Reliability, punctuality, and professional presentation
• Flexible availability, including evenings, weekends, and holidays
• Professional working proficiency in spoken and written English

Applicants must be able to commit to the full seasonal period (November 2026 through February 15, 2027).

Physical Aspectsof Position

• Constant standing and walking throughout the shift
• Frequent ascending and descending stairs and ramps
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, and pulling

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Recruitment Accommodations:

Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.