Host - La Plume

OLIVER & BONACINI; Toronto; Hybrid; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B places

Training and development opportunities

Health, dental and vision benefits

Job summary

OLIVER & BONACINI's La Plume in The Well is seeking a welcoming host to greet guests and seat them promptly, ensuring a smooth flow between front and back of house.

You will manage reservations with OpenTable, assist with special requests, and help keep the host stand organized. This role requires Smart Serve certification, flexible availability, and a proactive, team-oriented mindset.

Qualifications

• Previous experience as a host or guest-facing hospitality role
• Strong communication and organizational skills
• Calm under pressure, proactive and team-oriented
• Experience using reservation systems (OpenTable) - preferred
• Smart Serve Certification Required
• Available to work flexible shifts, including evenings, weekends and holidays

Responsibilities

• Greet and seat guests in a warm, professional, and timely manner
• Manage reservation and walk-in traffic using OpenTable
• Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow
• Maintain cleanliness and presentation of the host stand and entrance area
• Answer guest inquiries and assist with special requests, wait times, or accommodations
• Support the overall guest experience with a friendly and attentive approach
• Assist with bussing tables and run food/beverages as needed
• Other duties as assigned

Skills

Strong communication

Organizational skills

Team player

Calm under pressure

Tools

OpenTable

Job description

Situated in The Well, La Plume is a bustling, sophisticated French-inspired restaurant with a hidden speakeasy, offering a blend of charm, elevated artistic cuisine. Joining us means becoming part of a team that thrives on creativity, craftsmanship, and immersive dining experiences. You’ll engage guests in an environment where curated drinks, elevated dishes, and thoughtful design come together, contributing to memorable moments in one of the city’s most vibrant and design-forward culinary destinations.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The day to day:

• Greet and seat guests in a warm, professional, and timely manner
• Manage reservation and walk-in traffic using Open Table
• Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow
• Maintain cleanliness and presentation of the host stand and entrance area
• Answer guest inquiries and assist with special requests, wait times, or accommodations
• Support the overall guest experience with a friendly and attentive approach
• Assist with bussing tables and support the team by running food and beverages as needed
• Other duties as assigned

Qualifications

• Previous experience as a host or in a guest-facing hospitality role is an asset
• Strong communication and organizational skills
• Calm under pressure, with a proactive and team-oriented mindset
• Comfortable using reservation and table management systems (OpenTable) -preferred
• A passion for hospitality and creating exceptional guest experiences
• Valid Smart Serve Certification Required
• Available to work flexibleshifts, including evenings, weekends, and holidays
• This is a part time / full time position
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Wage: $17.60 + shared gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.