Host - La Plume

OLIVER & BONACINI; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts to join their dynamic team. In this role, you will be the first point of contact for guests, ensuring a warm and welcoming atmosphere. Your responsibilities will include managing guest flow, taking reservations, and maintaining a tidy environment. This position offers a fantastic opportunity to work in a fast-paced setting while honing your customer service skills. With a commitment to employee well-being and growth, this company provides a range of benefits and opportunities for career advancement. If you thrive in a vibrant hospitality environment, this role is perfect for you!

Benefits

Paid vacation, sick, and personal days

Gratuity sharing

Health, Dental and Vision benefits

Discounted gym membership

Employee Assistance Program

Group Life & Disability Insurance

Management Uniform/Clothing Reimbursement

Monthly dining allowance

50% Dining Discount

RRSP Matching

Tuition Reimbursement

Qualifications

• Proven experience in a similar position with high attention to detail.
• Strong communication skills and ability to remain calm under pressure.

Responsibilities

• Create a positive guest experience through proper greeting and organization.
• Manage guest flow and maintain a clean and welcoming environment.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Multi-tasking

Education

High School Diploma

Job description

Located at The Well —the city’s newest destination for living, working, shopping and dining—La Plume offers unruffled Southern French fare in Toronto’s bustling King West neighbourhood. Taking inspiration from timeless French classics with a focus on rotisserie-style cooking, La Plume’s menu of expertly crafted tartares, truffle stuffed chicken and handcrafted cocktails is a match for foodies, local residents, and the corporate crowd alike. A hot spot for weekend brunch, al fresco dining, and evening drinks, La Plume oozes charm and sophistication at every turn.

What's in it for you?

• Paid vacation, sick, and personal days
• Gratuity sharing
• Health, Dental and Vision benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Uniform/Clothing Reimbursement
• Monthly dining allowance for all O&B and Freehand locations
• 50% Dining Discount for all O&B and Freehand locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

• You exude a warm and welcoming presence, in person and over the phone, even under the busiest of circumstances.
• You’re confident in your communication with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in friendly conversation.
• You’re detail-oriented and accurately take reservations over the phone and in person.
• You understand that first impressions are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
• You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant.
• Other duties as assigned or required.

Qualifications

• Proven prior experience in a similar position.
• High attention to detail.
• Ability to remain calm under pressure while working in a fast-paced environment.
• Organizational skills and ability to multi-task.
• Strong oral and written communication skills.
• Ability to maintain a level of professional urgency and momentum.
• Minimum 1 year experience in customer service; restaurant experience considered an asset.
• Full availability.

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.