Host

Boston Pizza International, Inc. (New Glasgow); Saint John; On-site; CAD 27,000 - 32,000; Full time

Job summary

Boston Pizza in Saint John, NB is seeking a Host/Greeter to be the friendly first impression of our restaurant. You will greet guests, assist with seating and coordinate with team members to accommodate needs.

We value a smile, upbeat attitude, and strong teamwork as you help guests feel welcome from arrival to departure.

Qualifications

• Boston Pizza emphasizes a friendly, upbeat attitude and strong guest interaction skills.
• Candidates should demonstrate ability to manage time and seating arrangements effectively.
• Teamwork and clear communication are key to a great guest experience.

Responsibilities

• Be the first impression of the restaurant, always smiling and happy.
• Lead by example and work alongside team members.
• Achieve goals through strong organizational skills and time management.
• Build relationships by working cohesively with all team members.
• Champion Boston Pizza's Foundations of Hospitality and Brand Standards.
• Communicate goals and challenges clearly to the team.
• Maintain composure in a fast-paced environment.
• Pursue professional development and continuously learn new skills.

Skills

Smiling demeanor

Customer service orientation

Time management

Team player

Effective communication

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• As the first impression of the restaurant they are always smiling and happy
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality", & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!